Win 10 Build 2004 issue with Realtek audio

Anonymous
2020-06-29T14:39:38+00:00

I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-09-17T23:06:35+00:00

    I also have an HP Spectre Folio 13 and have exactly the same issue that it only works if you shout at it.  Although interestingly I'm still on  Windows 1909 have not upgraded to 2004 so it appears to be some other update causing the issue Really need to fix this as I can't use it for Zoom - I have to use my iPad.  Would love to get this fixed

    Jon

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  2. Anonymous
    2020-08-29T09:34:54+00:00

    Sorry, apologies, I made an error in my post -- I got the driver from the ASUS website (motherboard in my machine is ASUS).  Like Keestu Tappali says, it seems that it's the board manufacturers that are sorting this, not RealTek.  The latter should really be dealing with this.

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  3. Anonymous
    2020-08-28T04:35:35+00:00

    For those using Asus Zephyrus GX502GW I have tested the audio driver released today in the Asus support site and can confirm things are working (for me) and thank god for the headphone jack that now works.

    Screenshots below**:**

    Asus Support Site Audio Driver:

    Device Manager:

    Driver List:

    Realtek Audio Console: (Magically not present in Microsoft Store for some reason)

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  4. Anonymous
    2020-08-27T19:51:54+00:00

    Same here, no Win nor Realtek driver works for my Gigabyte X570 Ultra.

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  5. Anonymous
    2020-08-27T02:59:07+00:00

    Me too. Updated to 2004, immediate and unfixable issues with Realtek drivers. I spent probably 20 hours trying to fix this with various drivers, downloads, hardware/software, you name it - NOTHING worked. Rolled back to 1909 - instantly fixed it.

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