Win 10 Build 2004 issue with Realtek audio

Anonymous
2020-06-29T14:39:38+00:00

I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-24T02:38:31+00:00

    I have the exact same issue... I reinstalled drivers, including using DDU... and the microphone (Microphone Array Intel SST) now is very soft, despite the sensitivity settings being up to 100%...

    This only happened since the Windows 10 May 2020 Update (2004), as I was calibrating the microphone recently to use with Discord. Where to get updated drivers for an HP Spectre x360, late 2019 model?

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  2. JosephT71 9,220 Reputation points
    2020-07-20T15:28:31+00:00

    Try this driver from Microsoft Update Catalog (the big download file that is over 100 mb).

    https://www.catalog.update.microsoft.com/Search.aspx?q=6.0.8934.1

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  3. JosephT71 9,220 Reputation points
    2020-07-19T16:53:23+00:00

    6.0.1.7553 is a July 2015 driver.

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  4. Anonymous
    2020-07-03T19:10:30+00:00

    I'm having a similar issue. Since the update, my microphone is really low despite it being turned to full. Upon closer inspection my input device is now called '(Microphone array) Intel SST' when before I'm sure it was called something like 'Realtek input device'. There appears to be no way to change the input device at all. 

    I can only assume it's since the recent big update. :(

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  5. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2020-06-29T17:48:21+00:00

    I am using same windows version with updates.

    And i installed realtek hd Audio driver 6.0.8967.1 , no issues in sound works perfectly

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