How to fix the "That verification method isn't working right now. Please try another method" screen.

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Anonymous
2024-01-17T23:18:07+00:00

I was trying to get my phone number off my old account that my brother was using, but every time I try to add my phone number its keep saying "That verification method isn't working right now. Please try another method", and the tab says "Blocked", and at first I thought my account was block [for Some reason], but I could still sign in, Then i tryed to refresh a few times. but that also didnt work, and the thing is I can put the phone number, back on the other account, but not on the other one i'm trying to get it on.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-08-15T23:08:31+00:00

    You figure it out

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  2. Anonymous
    2024-08-15T22:58:58+00:00

    Like what is going on with the sign in option it keeps saying its having issues recolonize me?

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  3. Anonymous
    2024-08-15T22:03:23+00:00

    Damn fr?

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  4. Anonymous
    2024-08-15T22:02:36+00:00

    Any luck?

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  5. Anonymous
    2024-08-13T13:50:45+00:00

    Hi

    Welcome to Microsoft community.

    The message "That verification method isn't working right now. Please try another method" usually indicates that the verification process via phone number is temporarily unavailable or that there's an issue with the phone number you're trying to use. The fact that it says "Blocked" on the tab might mean that the system has flagged your attempt as unusual activity and is preventing changes to your verification settings as a security measure.

    Here's what you can try to resolve this issue:

    1. Use a Different Verification Method:
      • If you have an alternative verification method set up, such as a secondary email address or security questions, try using that method instead.
    2. Clear Browser Cache and Cookies:
      • Sometimes, clearing your browser's cache and cookies can resolve these issues. After clearing them, try the verification process again.
      • Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.
    3. Try a Different Browser or Incognito Mode:
    4. Check the Phone Number:
      • Ensure that the phone number you are trying to use isn't already associated with another account. Some services do not allow a phone number to be linked to multiple accounts.
    5. Account Recovery Options:

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

    To whom it may concern,

    It's been 2 days already and I keep getting "That verification method isn't working right now. Please try another method" after I type in my normal phone number to receive verification code. I don't have an alternative verification method and I have already tried clearing my browser cache and cookies, using a different Browser and private browsing window, checking phone number and even using the account recovery options multiple times. I need to get into my account urgently. Please help!!!!

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