Microsoft Flight Simulator 2020 Installation Problems / Clarification

If you are using the windows store app stop!

I had same problems and when I used a browser and went into the store via microsoft.com everything went smoothly.

Try using the link:

https://www.microsoft.com/en-us/p/microsoft-flight-simulator-premium-deluxe-edition/9pmdbl7963ld?activetab=pivot:overviewtab

I hope this ends up working for you.

I can't tell you what went wrong, but I do know that Microsoft has a special support site for MSFS2020, where they can answer your questions.

You can find it at https://www.flightsimulator.com/.

It's a much more useful, and responsive, site for MSFS2020 than this generic Microsoft support site.

Good luck.

I found a problem trying to install from using the Microsoft Store APP.

If that’s the problem, use a browser and do the download and install from within there using the link:

https://www.microsoft.com/en-us/p/microsoft-flight-simulator-premium-deluxe/9pmdbl7963ld?activetab=pivot:overviewtab

One thing that creates confussion is the installation bar telling a download speed. This is probably not the actual speed, it is a limit set by the microsoft store.

What you get is far below. The packages you see, will try to download at a speed. If microsoft store can´t deliver.. well then things go crazy. 

Some of us will stop the installation and some of us will try different solutions from all kinds of forums.

Now we come to the core-probelm.

Microsoft has no clue what they have delivered. 

We have multiple and global users with little understanding to, how Microsoft-development are working and vise versa.

We, as users actually have our rights, since we bought this product, but microsoft can care less.

i believe it is about time to make Microsoft  take responsibility to what they are selling, this before they push the market.

and you guys notice there is no client help at all, just a bunch of unpaid volunteers with various degrees of ability....I didn't pay these volunteers the price of the game I paid Microsoft, but maybe if they employed real people on a help line their profit margin might suffer.....I have a pilots licence and I have found errors in the flight modules that are laughable.....(what is this **** ZENDESK, did you ever get a direct answer to your problem from them?....I didnt

Interestingly no one has answered this question. I've had MSFS 2020 since the very start and I've never had a problem with it but suddenly, yesterday it stopped working and I have spent over 24 hours trying to sort it out. It is not straightforward and clearly requires a high level of expertise to sort it out. I've spent nearly an hour with an adviser with no success. Although I am no computer expert I do have some technical knowledge and I cannot think of similar example of a program that has been so frustratingly and badly run. In my opinion it should still be in the alpha testing state because I think there are lots of people really disappointed with the lack of easily accessible support necessary to deal with such problems. In fact I think it is outrageous that we've spent over £100 on something which is incomplete. 

I second that mate!

I also feel that I have paid Microsoft over $170 AUD to do testing for them and report feedback.

It should be the other way around huh !

My biggest disappointment is..........VNAV! 

Its still totally broken and not implemented.  

The only solution that I tried and worked was that I reinstalled windows. Once that was done the program installed without a problem.................... **** ? People at Microsoft either fix this game or get into woodworking ....I have also found a lot of problems within the flying. It does look great, but that is not enough.