MSFS 2020 will not connect to server

Anonymous
2020-09-10T14:02:33+00:00

Auto connect is not connecting

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-09-28T20:22:54+00:00

    WHERE IS THE HELP or ANSWER FROM MICROSOFT ??????????????

    122 EUROS for a NON-FUNCTIONAL MULTIPLAYER GAME and NO REPLIES FROM THEM !!!

    too sad......................

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  2. Anonymous
    2020-10-02T16:48:15+00:00

    Exact same problem. No internet connection. Marketplace is greyed out.

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  3. Anonymous
    2020-09-23T19:53:25+00:00

    Same problem here.

    Something to note: The "Servers" list is empty, with only "AUTOMATIC" and the little ping icon just spinning rather than giving me a ping. The list never populates, just spins forever.

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  4. Anonymous
    2021-03-01T13:51:27+00:00

    I had one week and help from MS support to find the answer. go to Option / General / Data / Data connection and turn "online functionality" to "on". Then restart. At the same time I recommend to put all the other data connections to on.

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  5. Anonymous
    2020-10-10T16:02:51+00:00

    Some of us are talking about different problems here.

    From what I can tell, there are at least two different server connections you need for this game to fully work.

    1. MSFS multiplayer servers: Live traffic, airport activity, flying with friends. You can see what server you're connected to by clicking your name at the top right and looking at the ping. When this doesn't work, you see NO OTHER PLANES IN THE SKY. Currently support is very unhelpful about how to resolve this issue.
    2. Xbox Live servers: Online status, Marketplace, etc. This is a separate connection, and issues are often solved by signing in and signing out. This doesn't fix #1!

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