Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2021-05-14T17:40:03+00:00

    Did you read any of the other posts? Apperantly not. Bluetooth is maybe one part of the whole problem. BUT if Android and Apple are able to find a workaround, why cant Microsoft, for years? Thats ridiculous. 

    There are people like me with ultrabooks and similar ultramobile devices: it is NOT an option to connect any additional dongles, mics or whatever (suggested here several times) everytime when opening your ultramobile windows device (on the go).

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  2. Anonymous
    2021-05-06T08:42:48+00:00

    Guys, I have a solution that worked really good for me : give up and sell those crappy Apple headphones ! 😄

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  3. Anonymous
    2021-04-14T08:44:52+00:00

    there are other devices which do not perform as expected. 

    And I think it is MS to blame because they do not open the settings to be user adjustable.

    just my 2 cents ...

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  4. Anonymous
    2021-04-10T19:41:18+00:00

    Hi Guys!

    The solution I found was this 

    https://www.youtube.com/watch?v=e5ipSrWjacQ

    It was very effective and now I can use my airpods pro with good sound quality playing from Windows

    that's not a fix at all. I need the microphone to work as well. You obviously haven't read this thread because I've already mentioned this.

    there is nothing us as users can do about this. The Windows devs are the only ones who can fix it and I do not understand why they haven't. Bluetooth headsets work fine on Macs, Android and IOS but not on Windows...it's unbelievable to me.

    There must be some sort of cheap bluetooth adapter so we can fix this issue in windows laptops, anyone have an idea of any adapter that works?

    if you read back a few posts, some of us have found the Avantree DG80 and it works brilliantly

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