Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

Was this answer helpful?

10 people found this answer helpful.
0 comments

147 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-04-03T00:05:39+00:00

    I agree. Buying a new specific blutooth donge (DG80) is not a fix at all!

    It has to work with built-in bluetooth like on any other no-windows device.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2021-04-02T23:57:24+00:00

    that's not a fix at all. I need the microphone to work as well. You obviously haven't read this thread because I've already mentioned this.

    there is nothing us as users can do about this. The Windows devs are the only ones who can fix it and I do not understand why they haven't. Bluetooth headsets work fine on Macs, Android and IOS but not on Windows...it's unbelievable to me.

    the thread user said he doesnt need the microphone to work, this is the answer to his problem, the only one who needs to read the thread is you, maybe stop being so selfish, the world doesnt revolve around spoiled people like you

    the whole thread is about using headset mode which includes using the microphone. please show me which "thread user"(?) said they don't need the microphone.. and how in any way was my response "selfish"? if you don't understand a particular issue, it's best not to post because you only expose your ignorance.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-03-12T22:55:04+00:00

    The solution to this problem is a work around - get a DG80 or DG60 from Avantree. It registers as a sound card. Then all you do before a call is double tap the button on the dongle and it switches to talk mode. This enables 16khz/HFP 1.6 enabled on the Air Pods Pro or any headset and works fine for anything you use because the app you're using only sees the dongle as a sound card.

    Really frustrating windows continues to be **** here. My AfterShockz connect at 16khz/HFP 1.6, but the Air Pods Pro only connect at 8khz natively.

    thank you! i was looking into this and thinking about using a Jabra product but this looks better. i also have an AfterShokz headset i really want to use but haven't been able to. buying the DG80 now

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-03-11T13:33:18+00:00

    The solution to this problem is a work around - get a DG80 or DG60 from Avantree. It registers as a sound card. Then all you do before a call is double tap the button on the dongle and it switches to talk mode. This enables 16khz/HFP 1.6 enabled on the Air Pods Pro or any headset and works fine for anything you use because the app you're using only sees the dongle as a sound card.

    Really frustrating windows continues to be **** here. My AfterShockz connect at 16khz/HFP 1.6, but the Air Pods Pro only connect at 8khz natively.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments