My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-05-21T05:06:06+00:00

    Same exact issue, Paypal charged every few days with new transaction and still pending for over two weeks now

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  2. Anonymous
    2020-05-20T06:00:20+00:00

    Yeah this has been happening to me for the last month

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  3. Anonymous
    2020-05-20T05:28:51+00:00

    Sometimes its glitched and says its pending but it really shipped maybe thats why they took the money out again

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  4. Anonymous
    2020-05-20T05:19:03+00:00

    Microsoft took the $550 out of my account for the xbox one x when I ordered on the 6th May, put the $$ back into my account this time last week and have now taken it out again. My order still says pending and has for the last 2 weeks. This happened to anyone else?

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  5. Anonymous
    2020-05-18T23:49:39+00:00

    I just ordered a bundle off of best buy and its coming friday when you call they told me that the xbox one s is out of stock and by microsoft rules theu cant reveal when they will have more so i just ask them to cancel it and since you were charged you can request for them to cancel it

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