My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-05-18T23:46:17+00:00

    No i havent. I ordered mine may 11th and it still hasnt even been prepared yet

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  2. Anonymous
    2020-05-18T23:04:02+00:00

    I just ordered mine 2 days ago, still pending and was charged. You get yours yet?

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  3. Anonymous
    2020-05-18T19:11:07+00:00

    I ordered a xbox controller and a headset. The controller came in but the headset is still pending. I just want to talk to my friends online.

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  4. Anonymous
    2020-05-18T07:52:17+00:00

    I ordered the xbox s bundle with a free game on Saturday night it says it should come Wednesday but still says its pending and when i called Microsoft they said the same thing do you think it will still come?

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  5. Anonymous
    2020-05-17T21:52:10+00:00

    So they are to keep on doing this until you get your xbox or what? Because this incredibly annoying. Im about to cancel anyways the xbox its taking way to long to get here and i dont want it to keep on taking 400 and then returning it. Do yall know any way i can cancel the order because it wont give me an option to cancel.

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