My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-05-17T21:42:35+00:00

    The second transaction must be negative, which means that they put the money back

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  2. Anonymous
    2020-05-17T21:33:44+00:00

    Are you sure you didnt get the first payment back, this has occursd to me at least 10 times since i ordered my xbox. They charge me then send it back

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  3. Anonymous
    2020-05-17T21:00:41+00:00

    Something happened so i bought my xbox on may 7 so microsoft took 400 from my account. Then on may 15 they took another 400 so what just happened. Im mad that they took 800 dollars from me. I have no clue what to do.

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  4. Anonymous
    2020-05-17T19:22:41+00:00

    How long did your controller take to arrive

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  5. Anonymous
    2020-05-17T00:46:24+00:00

    Its weird, on the website is says delivery in 3-7 business days, when you look at the bundle on the microsoft store thru Xbox, it says something along the lines that its in hot demand and if purchased after 13/4, it will ship by the 26/5. But when I first purchased it said nothing about a 4 week wait.

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