Forza Horizon 4 won't launch

Let me know how it works out! Merry Xmas!

Yes it seems they should test the games more before releasing them. Comes down to making money. They sent me message yesterday that the devs are making it a priority to find a fix. Not holding my breath tho.  I had same problem a couple of years ago with forza horizon 6 apex,but tried it yesterday and now it works. I spent all weekend going through all settings on pc and up to 2am most nights....exhausted now ,even handed control over to them and they couldn't find the problem,did 2 restore systems which failed. Going to try and enjoy xmas now andwait to see if they sort it. But I wont give up....not in my nature to get beaten. Merry xmas!

Tbf, never have I seen support shift blame or trying to undermine the issue so much, even when you explain to them the game worked fine before I got the Ultimate edition and only then it quit working, they continue to insist it's a issue on our end, and come up with answers such as, defrag your drives and reinstall windows 10 completely and after doing all of that and it not working they go, "Oh yeah, we made a notice about the issue, but can't help you, please contact Microsoft" They don't continue searching for answers, they don't care about us being unable to play the game, but it is such a small percentage that have these issues, they rather just ignore it and hope it doesn't effect the bigger half of the playerbase. 

The lack of transparency and even the lack of care they have to actually get behind fixing it, or fixing issue's in general since people are getting Corrupted Saves, crashes and other people suddenly no longer being able to access their account, they just don't care and it shows on their forums. What a joke.

Nope, I was given a refund. Tbf I think this issue is probably because of Windows 10. But since Playground is unwilling to help and Microsoft Support themselves don't even know **** is going on, I doubt this will ever be fixed. So just go for that refund I suppose.

Hello,

Thanks for taking the time out today to report this issue in! It's definitely troubling to hear that happen in the game and we want to make Forza the best racing game possible for fans and players like yourself.

We are currently investigating this issue and I've added your information to our investigation. I am marking this ticket as "Solved" as we do not require more information from you for our investigation and are working on a fix. We don't need to bother you with a ton of questions or troubleshooting tips, as its being worked on by our devs already.

We will send out an announcement to the Community when we have a resolution.

Thank you for taking the time to write in on this!

This is what I was sent the last. I sent them a message after this saying they should make this a priority to fix because it's stopping players from playing the game and they just put the ticket as solved without answering lol. But I don't believe they are gonna fix it anytime soon.