Windows 10 Update 1903 renames User fiolder

Anonymous
2019-06-15T18:14:21+00:00

After updating Windows 10 with Feature Update 1903

Users/User is renamed Users/User.000

and a new folder Users/User created with just a handful of files in it

So, for example, backup settings for Money are wrong.

How can this be fixed?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-09-23T21:48:49+00:00

    Am I stupid or doesnt this patch fix the issue?

    KB4505057

    Hi Steve, could you share some more details about the problem you ran into and how you applied the KB fix the problem?

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  2. Anonymous
    2019-09-22T18:31:50+00:00

    Am I stupid or doesnt this patch fix the issue?

    KB4505057

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  3. Anonymous
    2019-08-29T01:40:25+00:00

    I thought I replied to this to say I thought I managed to rectify the situation. I edited the registry to point to my non .000 profile which didn't work as the permissions weren't correct so I simply renamed the old profile so I could rename the .000 appropriately. After the first failed attempt (Windows created a temp profile) I got in on the 2nd try and OneDrive and other apps that were having problems previously seemed to be fine. 

    Except Outlook, and then several more as I kept digging. It seems like paths to the .000 profile had started taking over. There were a TON of entries in the registry pointing to that path. 

    Since I can't revert and this is where I'm at, I'm pretty much forced to wipe the system clean. I really don't have time for this but what choice to I have other than creating a new profile. At that point, I may as well truly start from scratch. 

    Thanks Microsoft.

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  4. Anonymous
    2019-08-28T11:12:10+00:00

    I'm giving your suggestion to rollback the upgrade a serious thought because right now the registry has a lot of entries that point to C:\Users\Users.000 folder and surprisingly a large number of entries that point to C:\Users\User as well and I really don't want to mess with the registry if I can avoid it.

    One thing I'm not sure about is whether the rollback to 1809 will restore my original C:\Users\User profile or not because it's stuck in the User.000 state right now.  Sounds like in your case it did?

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  5. Anonymous
    2019-08-27T16:20:22+00:00

    Can you "go back to the previous version of Windows 10" in the "Update and Security" "Recovery" options under "PC Settings"? If it's been more than 10 days since the update this option will be grayed out. Also, if you have Backup turned on you should be able to restore your computer to a time before the upgrade. If you can do either of these, do so and then delete the files and run the upgrade again. When I did the upgrade I had a bunch of files in my original profile that were not in the .000 profile. I reset my system to a pre-upgrade state and looked at these files and I found a Zune file was the only one I couldn't delete. From that profile login I had to "jump through hoops" to delete the file. From another login, with admin rights, I had no problem, since the Zune service never started. You might have to show hidden files in the folder options. I not sure about this last bit since the first thing I do after an installation or upgrade is to show hidden files and not hide file extensions for known file types.

       I highly recommend having Backup turned on and saving to a separate drive on your system, if possible. I also have a USB HDD that I use for running Backup on all my computers about once a month, or before a major update like the 1903 build. The USB HDD also protects against ransomware. Ransomware infects every drive connected to your system. Since the USB HDD isn't connected, there's no way for it to become infected, unless I hook it up to an infected system. These backups do take time but if I ever do get ransomware all I have to do is boot from a recovery drive, nuke the computer's drives, and then restore the system. By nuke I mean deleting every partition on every drive and then creating and formatting new partitions to give me a 'virgin' system. I had an SSD fail about a year ago that was nothing more than a minor inconvenience.

        I do know there are tools like Transwiz that copy profiles but I've never had to use them. You might be able to, from another login with admin rights, copy the .000 profile to a profile with your original name and then rename the .000 profile to something else. This should give you the correct paths when you login.

        I haven't really looked too much into it but it seems the 1903 build moves your profile into a .000 file while checking and removing invalid entries, deletes the folder with the original user name, and then removes the .000. If it finds a file it can't move, like the Zune file, it just stops and leaves you with the two profiles, original and .000, without giving an error. It looks like somebody at MS forgot to account for this.

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