Camera / Webcam not on device manager list - Windows 10

Anonymous
2019-09-11T15:01:53+00:00

HI there,

I have an HP Envy with Windows 10 and can't seem to get my webcam / camera to work.

It is not listed on the Device Manager list.

Thanks for the help.

JP

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-09-11T15:24:07+00:00

    Hi JacquiProspero,

    I'm Stefano an Independent Advisor, here to help you.

    Please check if it is listed under Hidden device.

    1. Press WINDOWS + X
    2. Click on "Device Manager"
    3. Click on "View"
    4. Click on "Show Hidden device"

    If it is listed now, please uninstall and reinstall it following this steps:

    1. Click on "Camera"
    2. Right click on your camera
    3. Click on "Uninstall device"
    4. Click on "Detects Hardware change" (monitor icon)

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  2. Anonymous
    2019-09-11T16:10:28+00:00

    Hi there - I did this and now it's gone from the device list altogether.

    How do I get it back?

    I've restarted.

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  3. Anonymous
    2019-09-11T16:11:28+00:00

    HI Mark;

    Unfortunately? I did what was first suggested and I even reinstalled the app (after removing it) and still get the same error message - but now I can't see the device on my device manager list - even with the "hidden" ones showing.

    Jacqui

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  4. Anonymous
    2020-02-03T13:39:50+00:00

    Make sure that the Camera Privacy Switch that can be found on the right hand side of your laptop is not on. I was facing the same problem. This resolved it.

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  5. Anonymous
    2020-03-26T05:08:16+00:00

    Before you waste hours troubleshooting this,  check if the privacy camera (anti hacking) switch is in the OFF position on the side of the laptop.

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