Windows locking into sleep mode

Anonymous
2019-07-06T18:08:07+00:00

2 days ago i upgraded my windows 10 to build 1903 , since then ,

randomly and during any activity (gaming , watching a video ..etc) , 

screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode 

and then i have to turn it on again 

this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build 

what do i do ? 

HELP , PLEASE

SOLUTION 

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies

Basically,

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery

Then, change critical battery action and low battery action to do nothing both on battery and plugged in

I don't know if others already solved the problem In a different way, but i Hope that helps

Have a good day

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-15T11:52:47+00:00

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies 

Basically, 

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery 

Then, change critical battery action and low battery action to do nothing both on battery and plugged in 

I don't know if others already solved the problem In a different way, but i Hope that helps 

Have a good day

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  1. Anonymous
    2020-04-26T15:03:17+00:00

    Hey Coonboss

    I have the same issue. A few questions, is your external monitor g-sync capable as well as your laptop? How recently did you update GPU drivers? Do you use a HDMI connection or Displayport? Are you stilling having the same issue or have you just been playing with your laptop lid open this whole time? Did you recently update any other drivers or install or update a new anti virus?

    All these things could have nothing to do with our issue but it would be good to be able to identify the common problem.

    Regards

    Sourdough

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  2. Anonymous
    2020-04-26T14:58:46+00:00

    Heya Greg!

    I am getting the EXACT same issue as Coonboss. I recently got a new external monitor (I have always just used my laptop screen) and I am essentially using my laptop as my "box". Whenever I start up a game, within minutes of being in a game i get a flash of the locking screen then my laptop goes in to hibernation. I have never had this issue before and oddly it didn't happen at all on the first 2 days I had my monitor but now it is happening every time with no fail.

    When I have my laptop lid open but the screen off I don't get this issue and my laptop doesn't go into hibernation.

    I have a feeling this has something to do with g-sync. my laptop, external monitor and laptop screen are all g-sync capable, I could be wrong though.

    I am just trying to figure out why all of a sudden this issue is happening with the external monitor i just bought but didn't happen for the first 2 days of my using my monitor and now all of a sudden it happens every time without fail specifically while gaming but weirdly not while in the menu, only while actually playing the game. I haven't had the menus open long enough to say for certain it is only in the game.

    Regards

    Sourdough

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  3. Anonymous
    2020-04-21T08:22:47+00:00

    Thanks for your reply! So I've gotten everything to work when the laptop is open connected to the monitor but the issue is when I try to close the laptop shell. I have disabled hibernation in the power options but it is still doing the same thing. Any suggestions?

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  4. Greg Carmack 24,780 Reputation points Volunteer Moderator
    2020-04-17T22:27:45+00:00

    You can run this PSU calculator to get an idea if yours is powerful enough:

    http://www.extreme.outervision.com/psucalculatorlite.jsp

    Also, Locking is also the message now given for Hibernating.  You can try turning off Hibenation to see if that helps:

    https://www.groovypost.com/howto/enable-hibernate-mode-windows-10/

    If so then some of these fixes for Hibernation might help:

    https://pureinfotech.com/fix-hibernate-problems-windows-10/

    https://www.reddit.com/r/Windows10/comments/7tcgs4/pc\_now\_waking\_up\_itself\_from\_hibernation/

    https://windows101tricks.com/fix-windows-10-stuck-at-hibernating/

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