Your Phone app shows duplicate sent messages

Anonymous
2019-07-15T14:34:47+00:00

My Your Phone app is duplicating messages sent, sporadically. This has been happening the past few days. Windows and Your Phone apps have been updated. The duplicates are appearing in my Android texting app (Textra) as well. I have used Pulse, Google Messages, and Samsung Flow previously w/o this occurring.

Windows 10 Pro 1903

Android Pie, standard, non-rooted ROM

'Advisors', please don't ask me to run scannow or complete a repair install...thanks.

***Modified title from: Your Phone app duplicates messages sent***

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2020-02-22T15:35:40+00:00

    Congrats on resolving the problem by switching from the Samsung Message app to the Google Message app.

    Unfortunately, this doesn't work for me on my phone (Samsung Galaxy S7 Edge).  I've been using the Google Message app for several months (which I double- and triple- checked to be sure), and I still have the problem.

    As an FYI for everyone out there, here's a summary of what I know, so far:

    • If you're having this problem, then you're probably using a Samsung phone.
    • In that case, most people have solved this problem by switching the default messaging from the built-in default Samsung Message app to the (downloadable) Google Message app.

    I might be able to really test it by uninstalling the (default) Samsung Message app, but I'll have to root my phone in order to do that, and I'm not really sure it's that important.

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  2. Anonymous
    2020-02-21T17:22:15+00:00

    I was using an LG phone, never had this problem, and upgraded to a Samsung Galaxy s10 when this started happening.  It turned out to be Samsung's messages app.  I switched to Google's messages app and the problem went away immediately.

    Rob

    Thanks for posting this.  This just started occurring for me yesterday for without any obvious reason.  Switching to Google's Messages app worked wonders.

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  3. Anonymous
    2020-02-21T13:14:56+00:00

    Switching from Windows to Mac is certainly your prerogative and, if that's what you choose to do, then I wish you the best of luck!  :-)

    Dave

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  4. Anonymous
    2020-02-21T13:09:51+00:00

    Hi Rob,

    Thanks for that info!

    From what I've been seeing here (and other reports around the internet), this seems to be isolated to Samsung phones.

    Your proposed solution to use the Google Messages (as the default) instead of the (built-in) Samsung Messages seems good, and I thought I'd done that; however, when I check the settings for my Samsung Messages app, it says that it used 1.5MB (on average) over the last 3 hours.  So, obviously, if it's not being used, then why is it using data?

    I'll see what I can do to investigate this further.

    Happy Friday!

    Dave

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  5. Anonymous
    2020-02-19T20:37:22+00:00

    Too bad its not an acceptable solution.

    I'm used to app that I used for last 2-3 years. And it works just fine. I won't change it just because some other new app doesn't work. Still not using this app. Its features are very limited, or doesn't work as it should be.

    Just thinking about switching from andoid to iphone, so it would work fine with my mac. Then I could switch to osx as my main os, and trash this windows ****.

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