Your Phone app shows duplicate sent messages

Anonymous
2019-07-15T14:34:47+00:00

My Your Phone app is duplicating messages sent, sporadically. This has been happening the past few days. Windows and Your Phone apps have been updated. The duplicates are appearing in my Android texting app (Textra) as well. I have used Pulse, Google Messages, and Samsung Flow previously w/o this occurring.

Windows 10 Pro 1903

Android Pie, standard, non-rooted ROM

'Advisors', please don't ask me to run scannow or complete a repair install...thanks.

***Modified title from: Your Phone app duplicates messages sent***

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2020-02-11T20:26:33+00:00

    Hey Geo,

    That sounds like a good idea, and I hope it works for you.  I switched from my Samsung's built-in Android messaging app to Google's messaging app, and have been using it as the default; while there was a short period of time when the duplicates stopped, I'm sad to say that they still continue, with (seemingly) no rhyme or reason.

    Either way, please keep us posted -- more info is always better!

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  2. Anonymous
    2020-02-10T07:17:07+00:00

    I'm having the same problem seeing duplicate messages using "Your Phone" app on my Windows 10 Lenovo All-in-one desktop and a Samsung Galaxy 7 phone. 

    Ironically, on other conversation threads, I see just the replies from the other person and NONE of the messages I sent! I read a help article that suggested I should uncheck Advanced Messaging to fix this problem..... but that didn't work. :-(

    Geo

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  3. Anonymous
    2019-12-26T17:50:35+00:00

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  4. Anonymous
    2019-07-18T12:46:48+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are seeing duplicate messages in your phone app. I suggest you to refer the section Why are some of my text messages missing? from the article Your Phone app help and see if that helps.

    I also suggest you to refer the section I've tried everything, but I'm still stuck. What should I do? from the above article.

    Meanwhile, we are working on the app to make it better. We would like to hear your thoughts and suggestions, as there may be other users with a similar issue. Hence, I would suggest you to post a feedback in Microsoft Feedback Hub so that our developing team can review your suggestions and check if it can be included in the future updates.

    Regards,

    Nikhar Khare

    Microsoft Community - Moderator

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