update 1903 sound problem

Anonymous
2019-03-23T14:32:25+00:00

I have just updated to 1903, and have lost all sound. I have a Creative Audigy2 ZS Pro, yes, I know it's old, but it was working perfectly on build 1809.

After this 1903 update, no sound, so I went back to 1809, and hey presto, I got my sound back. I then tried the very latest 1903 build, but lost the sound again. Have MS got an answer? I will have to go back to 1809 if I want to hear anything, but can wait a day or so if anyone at MS can give me a solution.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

130 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-07-17T13:22:14+00:00

    I have found a solution.

    Just download the offical Audigy RX driver from Creative website.

    https://support.creative.com/Products/ProductDetails.aspx?catID=561&catName=Sound%20Cards&subCatID=1123&prodID=21723&prodName=Sound%20Blaster%20Audigy%20Rx&_ga=2.220384088.1563738097.1557985768-1807327002.1557156356#

    Extract it with Winrar or other tool. Manually install the driver from the folder Audio -> DriversWin10 -> wdm -> browse wdm_emu.inf file.

    If installed succesfully, then  just restart the PC.

    Step 2.

    Download the Audigy Support Pack from https://drive.google.com/file/d/0B4veZnyFbxW4VjdhUVMzOG1yVFE/view, or from the website: http://danielkawakami.blogspot.com/2017/01/sb-audigy-series-support-pack-62.html

    Extract it. Then run Setup. Choose Custom install. Uncheck the Driver. Install all other App. Restart PC, and Audigy 2 ZS is working.

    All apps working. Speaker Settings, EAX Console, Audio Console

    Thank you.

    I've uninstalled driver installed and using autoruns i've removed entries in drivers and services related to creative. 

    I've dowmloaded the .exe (SBA5_PCDRV_L11_3_01_0056B.exe) in one directory. Went  to audio\driverswin10\wdm\

    And right click on wdma_emu.inf , select install.

    Reboot windows, 

    now I've sound working on my Windows 10 version  1903.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2019-05-30T09:57:48+00:00

    Thank you Audigy 2 ZS working now.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2019-05-16T13:45:15+00:00

    Thank you very much !

    It's an old card but I like it !

    Everything work perfectly, even the front panel !

    I'm curious on how you find this solution ?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2019-05-10T17:07:17+00:00

    I have the same with with my Creative SB Audigy 2 ZS. Yesterday, I upgraded from Windows 1809 to 1903 from though the "Windows Insider Program" in order to get access to the new Windows Terminal.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2019-05-06T06:22:44+00:00

    I've the same problem, after the update form 1809 to 1903 my Creative Audigy 2 ZS don't work

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments