Creative SB Audigy 2 ZS driver issue - NO SOUND- after Windows 1903 update

Anonymous
2019-04-30T16:57:58+00:00

Just updated to 1903, and have lost all sound,I know it's old soundcard, but it was working perfectly on build 1809/1803/1709/1703/1607..

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2019-06-02T20:38:50+00:00

Hi!

This worked for my Creative Audigy 2 ZS and Windows 10 1903 update:

https://extreme.pcgameshardware.de/windows-7-8-1-und-10-windows-allgemein/540331-win-10-update-1903-soundblaster-kein-ton.html?highlight=audigy

Download "Audigy RX Driver" from Creative

Extract all files

Go to the folder "Audio\DriversWin10\wdm"

Right-click "wdma_emu.inf" and select "install"

Restart and enjoy!

Best regards!

Markus

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

73 additional answers

Sort by: Most helpful
  1. Anonymous
    2019-09-06T18:48:11+00:00

    Hi!

    This worked for my Creative Audigy 2 ZS and Windows 10 1903 update:

    https://extreme.pcgameshardware.de/windows-7-8-1-und-10-windows-allgemein/540331-win-10-update-1903-soundblaster-kein-ton.html?highlight=audigy

    Download "Audigy RX Driver" from Creative

    Extract all files

    Go to the folder "Audio\DriversWin10\wdm"

    Right-click "wdma_emu.inf" and select "install"

    Restart and enjoy!

    Best regards!

    Markus

    There are a few things I'd like to add your post, Markus, that may be of great help to you and others...

    If you are doing a 'clean install' of Windows 10 1903, have the Audigy 2 card and get random BSODs or lock-ups; I think I found the culprit file. It is 'ha10kx2k.sys ver. 6.0.301.46. I think the file included with 1903 has a problem (but not the file included with creative's RX drivers ie: 6.0.301.56). Here are the steps I took to resolve:

    1. I removed my Audigy 2 from my system and rebooted (I was locking up on the login screen).
    2. I went in to \Windows\system32\Drivers and deleted ha10kx2k.sys (This may take safe-mode to accomplish).
    3. I installed Daniel K's SB Audigy Series Support Pack 6.2 from https://danielkawakami.blogspot.com/2017/01/sb-audigy-series-support-pack-62.html
    4. I then installed the Audigy RX driver as you suggested in your post.
    5. Reboot.

    I pulled my hair out trying to fix this. I think there is some sort of incompatibility with 1903 and ha10kx2k.sys. With either version (6.0.301.46 or 6.0.301.56) of the file, every time I attempt to uninstall either version, the system hits a BSOD. Dainel K's driver pack worked well with 1809 (which contains the 6.0.301.46 version of ha10kx2k.sys) MS needs to fix this!

    P.S. It is curious to note that before the clean-install, Windows refused to update my system to 1903 from 1809 because it said my system was 'not ready' for the update. smh.

    P.S.S. I tested installing the drivers using the setup contained within the RX DriverWin10 folder and it seems to work updating the drivers.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-08-23T16:04:33+00:00

    Hi!

    This worked for my Creative Audigy 2 ZS and Windows 10 1903 update:

    https://extreme.pcgameshardware.de/windows-7-8-1-und-10-windows-allgemein/540331-win-10-update-1903-soundblaster-kein-ton.html?highlight=audigy

    Download "Audigy RX Driver" from Creative

    Extract all files

    Go to the folder "Audio\DriversWin10\wdm"

    Right-click "wdma_emu.inf" and select "install"

    Restart and enjoy!

    Best regards!

    Markus

    Thank you for this solution. It worked for me as well.

    I think its insain that Microsoft pushed this build out when it breaks support for hardware that workes in previous builds.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-08-16T10:12:03+00:00

    Hi,

    I've got the audigy SE/Player, using daniel K pack 6.2 for many years,

    Since 1903 no sound no panel ....

    I tried the trick of the RX driver inf, finally, the panels can open again, and the card seems to be detected well, but still no sound ...

    When using an ASIO capable program Iike xm play, there is sound, but no sound in windows.

    Did someone found a solution for the Audigy SE ?

    Many thanks for your help !

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-08-09T04:44:58+00:00

    MUCHAS GRACIAS ME FUNCIONO 

    MUCHAS GRACIAS ME FUNCIONO 

    MUCHAS GRACIAS ME FUNCIONO 

    MUCHAS GRACIAS ME FUNCIONO 

    MUCHAS GRACIAS ME FUNCIONO

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments