Creative SB Audigy 2 ZS driver issue - NO SOUND- after Windows 1903 update

1909 - May 2020:

Download "Audigy RX Driver" from Creative

Extract all files (right mouse button -> WinRAR extrackt)

Go to the folder "Audio\DriversWin10\wdm"

Right-click "wdma_emu.inf" and select "install"

This fix works for the windows 10 version 1909.

Hi!

You can use for example 7zip to extract the exe-file by right-clicking on it and selecting "extract to"...

Yours sincerely,

Markus

I updated to 1903 and lost all SB Audigy 2 functionality as well. I thought my card had died, it is fairly old after all (but I love it, hence the persistent struggle to get it back in working order...), but when booting into other OS's on the same machine it works just fine. 

Daniel K's "Support Pack 6.2" has worked for previous Windows 10 iterations until this point, but re-installing it now does not help anything. It does give me a device, reported as "Creative SB Audigy" as it's supposed to, which reports no problems in the device manager. Yet there is no sound whatsoever, and in the Windows audio settings most of the various things I'm used to seeing (all the various inputs, separate volume sliders for mic, line under the speaker tab etc) are gone. 

The big bunch of Creative software that comes with a full install of the the support pack don't do anything either.

After seeing this thread and a bunch of similar ones, I force-installed the newest official RX drivers (13 Sept, 2018) from Creative by unzipping the self-extracting archive with 7z (because if you just run it as-is it will extract and then try to run automatically but immediately give an error saying no supported device was found), browsing the resulting archive to the DriversWin10/wdm/ folder and installing the "wdma_emu.inf" manually. 

Voilá, all kinds of things happen here. The full range of Audigy audio settings that I'm used to seeing came back, and I do get sound...

...Well, sort of. I can now monitor the mic input directly, hearing myself, and both the mic- and general speaker sliders affect the volume. There is still absolutely no sound coming through from anything else (even though if you play for example music you see a visual indicator of fluctuating levels in the sound settings), and there's no change to that after numerous reboots and device enable/disable and what not. 

Curiously, when firing up one of the aforementioned pieces of Creative software that is bundled with Daniel K's support pack, I can now enable EAX and get some funky reverb, pitch and delay effects on the microphone monitor, and they all work fine. But clearly there is something in Windows that is somehow still blocking the card from outputting audio from any other sources, somehow. 

Haven't seen anyone else report on this particular issue as most people with SB issues post-1903 seem to have been fully helped by the RX driver install as detailed above. Just throwing this one out there in case anyone else has encountered this and perhaps even solved it. I will pop back in if I manage to figure this out on my own. 

EDIT just five minutes later: Well, apparently the "SPDIF Out" was muted and that was the culprit. Makes no sense to me whatsoever. Once I unmuted it, a pop-up said that the drivers had finished installing (though it obviously said that before too, so what gives?) and that a reboot was in order. Once rebooted, I heard all kinds of Windows sounds (I typically keep Windows quiet but I re-enabled all the sounds this time to get some kind of indication on whether or not things are working, without the hassle of going into the settings and testing, or playing some media file). 

Brilliant, I suppose that the muted "SPDIF Out" was somehow hindering a crucial component from installing properly. Re-muting it now has no effect on the sound.