You Phone/Companion Connection-Link

Anonymous
2018-12-14T09:58:33+00:00

hi I want to connect my android device to my hp windows 10 pro using the "You Phone' and " Phone Companion" but there is is know connection even though they are both connected to a WIFI hotspot from another device. My android is stuck in a loop saying " We're checking one more thing on your PC before we ask for a final permission, while my PC stuck on" We need permission to connect and access data onyour phone. Please check your phone and tap allow."

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2020-01-27T21:35:08+00:00

    Absolutely agree 100%.

    Both Android app and PC stuck in a loop with no message, no option to reset and uninstalling and reinstalling both solves nothing.

    Take this product out of service until there is hope of making a connection.

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  2. Anonymous
    2019-08-12T08:19:49+00:00

    Wow, today I got a message from windows after bootup to finish the connection process. 

    And my phone is connected again fine.

    What the flop is going on here? 

    Anybody else got their connection restored? 

    Also, I have to add the only difference today was that my phone was on the charger when this happened. I never tried to restore connection on the charger so you may give it a try if you have a broken connection, too.

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  3. Anonymous
    2019-08-09T16:59:13+00:00

    Hi all,

    I was all apple until May.  This app is one of the only things at this point keeping me from wanting desperately to go back to apple.  This app worked fine yesterday and today nothing.  I've unstalled reinstalled and followed all the troubleshooting.  NOTHING WORKS.  I am stuck in that infinite loop.  I've been at this for two hours.  I'm glad (?) to see that others are having this issue.  I'll follow so see if anyone is successful in getting it back up and running.

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  4. Anonymous
    2019-08-08T17:21:48+00:00

    Same issue. Your Phone stopped working I believe after the last Windows update. 

    Does anybody have the same issue since the last update?

    (I have a Xiaomi Redmi Note 6 Pro with Android Pie and my desktop is on W10 1903 18362.267)

    Same problem here. I had mine working well two days ago and then the thing decided to not work.

    Same issue - Your Phone App on Android is stuck on "Check your PC", Your Phone App on Windows is stuck on "Check your phone".

    Pixel 3 - Windows 10 v1903

    I've gone through the troubleshooting steps https://support.microsoft.com/en-us/help/4459358/windows-10-your-phone-app-help#ive-tried-everything-but-im-still-stuck

    They do not work either.

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  5. Anonymous
    2019-08-08T06:22:54+00:00

    Did you also try to unlink phone, reset the app in Windows 10, delete the app on your phone? 

    I tried everything but it gets stuck at 'checking one more thing on your PC' and on the phone it never gets the 'Allow' message from the PC

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