‘No applicable devices linked to Microsoft account’

Anonymous
2018-12-28T20:04:24+00:00

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-05-25T23:03:26+00:00

    ive been trying to get touch vpn on my aptiplex 390 with wondows 8 for a week now. cant seem to get anyone on the phone from microsoft tried that for a day and gave up. im logged into my microsoft acount on the pc and i also have an admin acount but when i try to set up touch vpn it asks for devices and it shows i hve none.it wont let me run it as an admin because it needs the microsoft acount but i cant get the pc on the microsoft acount. please help ive been working on this just over a wekk and made it no where and at this point im done with microsoft.

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  3. Anonymous
    2020-05-09T04:18:26+00:00

    im having the same issue . how do i download halo wars on my pc. does it come free with game pass?

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  4. Anonymous
    2020-03-31T23:58:35+00:00

    I tried that but there isn't a join button... I couldn't figure out how

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  5. Anonymous
    2020-03-30T04:35:27+00:00

    hi 

    I purchased sims 4 and I am getting the same response on my hp Pavilion. I spent money on this game an would like a solution thank you.

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