‘No applicable devices linked to Microsoft account’

Anonymous
2018-12-28T20:04:24+00:00

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-03-19T00:13:29+00:00

    I have the same problem

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  2. Anonymous
    2020-03-18T16:20:27+00:00

    i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

    Yesi don't an linked to my Microsoft account pleased how to create or create one for. Me

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  3. Anonymous
    2020-02-05T08:28:18+00:00

    My laptop is not Windows 10 compatible, I'm on Windows 8.1. I've tried twice with Microsoft support to fix this issue without success. They tell me its fixed and will work tomorrow but it doesn't. Have just given up now which means I can't get anything from the store. Its pretty shameful really.

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  4. Anonymous
    2020-02-05T02:53:26+00:00

    I've had this problem before. You need to update win10. Good Luck!!

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