‘No applicable devices linked to Microsoft account’

Anonymous
2018-12-28T20:04:24+00:00

i have been trying to download sims 4 on my windows 10 lenovo. It says ‘you own this game’ and gives me the option to ‘install on my devices’ however when i click this, it tells me i dont have any applicable devices linked to my microsoft account. I do have a microsoft account and it is linked to my windows 10 laptop. Is this an issue with windows 10? It was very expensive so i therefore expect to get my moneysworth. Do i need am Xbox account? Is that the issue? Very frustrated i just wanted the sims and have discovered that many people have the same issue. Help me microsoft!

Windows for home | Windows 10 | Gaming

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  2. Anonymous
    2021-08-24T01:33:26+00:00

    August 2021. Same issue. Windows 10 is up to date. Just trying to install the Spectrum TV app. It's shown as purchased in the Microsoft Store. In my Microsoft Account, my PC is shown as the only device, and that is the device upon which I am trying to install this app.

    WSReset opens up the Microsoft Store, and I see Spectrum TV in my library, but it gives me the same error.

    Just ludicrous. I started screaming a little while ago, so it's probably time to walk away. :D

    Has Microsoft spent any time trying to fix this issue? If you purchase an app and this error happens, do people get refunded?

    Thanks!

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  3. Anonymous
    2021-06-26T12:41:34+00:00

    i am going through the exact same thing right now

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