Epson scanner will not work with latest windows 10 update

I am trying to upgrade the problem to Microsoft since THEY even don't have a generic driver for the wf-4740 Epson printer and I am seriously contemplating a return.

Lets see how it goes from here

OK, MOST printers ARE junk. IMO. Good luck, I'll be watching for the solution. And printer recommendations. ;->

USB was the first thing I did, then did a safe boot, also opened dos under admin and ran it and ran it also from windows as admid.

The cd install fails at around %28, the downloaded drivers fail, the downloaded complete install fails at around %56, I called Epson and the best I got was a CS reading obvious solutions from the internet.

The FULL software install caused random reboot w/o error messages so I have to keep recovering the os from my last restore point,  that was day 1 from 11 am to 7 then till 4am trying everything I know

Day 2 I connected printer wireless and it appeared on my "NETWORKS" but device status reports NO drivers, again CS at Epson read me solutions from the internet ( losing telephone connection at least 3 times) and manually adding the device also failed and since my business was NOW being harmed I popped in the printer to other computers and the ONLY computer it worked on was a 1990's XP running pc but this is un-acceptable.

Another note - last night I tried to install Microsoft drivers for the printer and even downloaded the list of the most recent MS drivers and the found MS doesn't even have the wf-4740 pro printer drivers for windows 10 available, I think the closest one was workforce 4373  which didn't work.

Epsons response to a direct usb connect to my OLDEST computer running XP was "We don't support XP".  Needless to say 35 years of love went down the tubes rather rapidly.

I never thought I would have to BUY a new computer possibly to make a PRINTER work properly - don't know if I will live with running a separate computer to print just to satisfy my Epson addition for too long.

Any suggestions would be nice, and I appreciate it

Have you tried connecting the printer by usb to do the updates? If that doesnt work, right click delete the printer from Control panel/devices and printers. Uninstall all Epson software and reinstall the latest drivers from Epson. Connect your printer when prompted. You might have more success if you run the Epson scan software as administrator.

Kind regards

Chris

It really is past time that Epson and Microsoft collaborated to fix this continuing saga. Since Win 10 updates 1803 and 1809 my Epson Scanner XP-410 has not been able to use the Epson Scan software properly. First it was the disappearing preview window (off screen) which was fixed by changing the compatibility setting to XP! Then it was an inability to change the folder to put scans into. That glitch can be fixed by going into the registry and manually changing the folder name - not a job for the faint hearted. I have spent many hours trying to get Epson's ancient scanning software to work properly.

MICROSOFT and EPSON GET YOUR ACT TOGETHER!