Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-10T09:07:20+00:00

    I'd like to add some points regarding the ASC Ultimate 11. I was using the older version before that didn't have AV functions and considering that I've also got Kaspersky Internet Security 2018 ( a great program that leads me to a secure page when doing anything with online banking, eBay, etc, I'm now basically running two AV systems which aren't useful.

        Together with Windows Defender, which has gotten much better with W 10, I'm thinking of deleting my ASC 11.

      I used to like ASC a lot, especially the fast cleanup functions, but I'm not sure what to do, machines work great, even with two AV systems on it and W defender.

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  2. Anonymous
    2018-05-10T09:01:54+00:00

    If you wante to keep IObit Advanced System Care 11 you can just disable the ASC 11 service during the update and reboot process by  "Run" to "msconfig" to "Services tab".

    You don't need to uninstall this SW if you want to use it after you successfully upgraded to 17134.48.

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  3. Anonymous
    2018-05-10T08:59:34+00:00

    Most of the people having problems have ASC running.  Uninstall and things work.

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  4. Anonymous
    2018-05-10T08:55:45+00:00

    I haven't had problems with this update and I think I've got the solution. Please restart your machine, click F 8, or F 10, whatever gets you into the boot menu and choose your hard drive to boot with.

        That should work and your headache is gone. Please report back if somebody fixed it that way.

       It seems that the machine isn't booting because it doesn't know from where. So, when you're following my advice, once booted with your hd, it will work again for the next boots.

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