Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-10T08:53:49+00:00

    Wie hier im Thread bereits mindestens erwähnt, was neben solchen bekannten erste Hilfemaßnahmen wie Wiederherstellung (Wiederherstellungspunkt), Starthilfe, Zurücksetzen, …  …  …  auch probiert werden kann,

    ist die Deinstallierung KB 4103721 über die Eingabeaufforderung.

    Eine Anleitung dazu beispielsweise hier:

    https://www.deskmodder.de/wiki/index.php?title=Windows_10_Updates_deinstallieren

    Habe es selbst in diesem Fall nicht getestet. Bei Ausführung über einen externen Datenträger

    ist auf den möglichen anderen Laufwerksbuchstaben zu achten, der zuvor zu ermitteln wäre.

    Wie sich andeutet, kann oder kann mit das Problem im Zusammenhang von gespeicherter und/ oder installierter Software stehen.

    Insoweit könnte es ebenfalls unter Umständen hilfreich sein, potentiell infrage kommende Downdloads zu löschen bzw. und auf ein externes nicht am Gerät angeschlossenes Speichermedium zu verschieben.

    Vergleiche in diesem Zusammenhang zum Beispiel:

    https://www.borncity.com/blog/2018/05/07/windows-10-fall-april-update-upgrade-tipps/

    Ausgeschlossenen muss nicht sein, dass anderes als gespeicherte und/ oder installierte Software hinzutreten kann oder ursächlich ist.

    Möglicherweise sind auch Maßnahemen wie Updateverlauf löschen oder Ähnliches erforderlich.

    Soweit insbesondere im Ergebnis sich ein Zusammenhang mit installierter an sich gut gepflegter aktueller Software, vor allem bei Pro - Varianten, als wahrscheinlich erweist, könnte vielleicht auch ein Feedback gegenüber dem Hersteller dieser Software sowie an Microsoft über den Feedback - Hub nützlich sein.

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  2. Anonymous
    2018-05-10T08:37:05+00:00

    If you have ASC, (Advanced System Care), installed on your PC, then Uninstall it and then you should be able to update. Seems like most people have been reporting that its ASC this time causing the problem with this update.

    You could also try manually download the the update by going to Microsoft's update catalog and install the version that matches your computer needs, ie x86 for a 32 bit OS version or the x64 if you have the 64bit version of Windows 10. 

    http://www.catalog.update.microsoft.com/Search.aspx?q=KB4103721

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  3. Anonymous
    2018-05-10T08:30:33+00:00

    I have ASC installed on two computers and one updated with no issues, but my main production computer where I do all my code work was down all day because of this issue. This is not the first time where ASC or a similar program caused Win 10 to not update. I don't know what Microsoft does to their OS that will cause this issue, but seems to happen more often than I care for.

    I just really wished they would get a clue and bring back the option of downloading updates manually, and not having the automated system and the terrible deferment option. I have my PC's set to defer the update, but about 50% of the time, it doesn't defer and automatically updates. I have been losing to much time towards my projects I am working on each time this happens and is really getting on my nerves.

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  4. Anonymous
    2018-05-10T08:23:44+00:00

    I had Advanced systemcare installed when it wouldn't boot up. I went in to safe mode, got shut of asc, and now it reboots every time. But... I have the same thing in the power button. I think there's something wrong with the update, not asc. but i will leave asc uninstalled for the time being and i have temporarily disabled automatic updates. I hope they sort this out soon.

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