Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-10T03:15:29+00:00

    This update were downloaded.....

    I choose Update and resrart.....

    After reaching 30% of getting update screen, my laptop boot into a black screen!

    Any fix?

    Thank you

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  2. Anonymous
    2018-05-10T02:38:23+00:00

    My three laptops installed the update during the night then automatically rebooted. I found the resulting spinning busy circle hours later.

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  3. Anonymous
    2018-05-10T02:30:07+00:00

    I was turning off 3rd party software to eliminate that as the culprit so I could complain to Microsoft in this forum. Turns out it was the very first one I tried. ASC11 is right at the top in the services tab.

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  4. Anonymous
    2018-05-10T02:28:22+00:00

    When you updated did you restart on the Windows Update page or did you restart from a right click on the start button?

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