Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-10T02:25:50+00:00

    I had the same result.  My computer would not boot up.  I had to revert to the fall creators version.  It took a while for me to figure out how to do that.  Now, I've disabled automatic updates until windows figures this out.

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  2. Anonymous
    2018-05-10T02:16:04+00:00

    I have one laptop that updated to build 17134.48 - after restarting I still see "update and shutdown" or "update and restart" when I click on power.

    Rebooted several times  - it doesn't update further as I am at the latest build...why does it think there is a pending update??

    Seems this is another bug.

    Way to go Microsoft.

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  3. Anonymous
    2018-05-10T02:15:34+00:00

    3 out of 4 PC's in our house would not boot after this update.  2 were temporarily resolved with advanced startup going back to the "previous version of windows", the other via System Restore.

    Do we get to keep going through this like Groundhog Day or is Microsoft actually going to do something to correct this?

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  4. Anonymous
    2018-05-10T02:03:58+00:00

    Interesting, I'm also using ASC 11... I'm gonna give this a try. Who else having the same problem is using this program or something similar?

    Edit:

    I can confirm this works, thanks SamuelKing2. Just uninstalled Advance System Care 11, the KB4103721 update installed correctly without any problems.

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