Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-10T01:26:56+00:00

    This update also attempted to brick my PC. I downloaded and updated last night. And then I get home after a 12-hr day to find out that my PC is not booting and giving me a blank (black) screen. Clearly the machine is running. So I reboot and go into BIOS and see that no, my gpu is fine. It's Microsoft's POS update screwing up my PC. So I reboot again and it is blank again. Then I attempt to look up how to enter diagnostic mode and I see that I have to make my PC reboot 3 times, WTF, what happened to F8 puts you into diagnostic mode????!!! So I finally get into advanced diagnostic mode. Then I am able to roll back the update. Sure my PC works. But then it decides to download the same problematic update with no obvious way to stop it. SO now I get to be back at square one if I allow my PC to shutdown, granted it will anyway during my long work day tomorrow. If anyone from Microsoft is listening, and I mean actually listening. Crap like this is why users need the ability to disable updates. When your POS update doesn't work and is causing a PC to enter a loop of roll back, download the POS update, break, then  roll back wash and repeat. You get it?! If you insist that your updates be downloaded make sure it works.

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  2. Anonymous
    2018-05-10T01:25:20+00:00

    I have another problem for (KB4103721), it seems installed failed, and tell me to reboot as attach image. But I've reboot for several times, it still tell me "must reboot" ...

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  4. Anonymous
    2018-05-10T01:12:21+00:00

    I have three laptops, Surface, Gateway and MSi, running Windows 10 Home (1803) that worked yesterday. Today after that abominable update, I have three laptops that show a perpetual spinning "busy" circle. I was able to boot into recovery and backup to Windows 10 Home (1709) on the MSi laptop. The Surface and Gateway laptops required "resets" to recover operation.

    Thanks Microsoft for wasting hours of my time because of this poorly tested update!

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