Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-09T19:30:49+00:00

    I have the same issue with the black screen/blue circle on two older machines.  I put Rollback Rx on one of the machines in question so I could remove software and mess around and then put myself back where I was.  I tried the sfc /scannow and the manual download from the catalog...no luck.  It seems to be specific to older machines but I cannot quite see what the common bond is...I will post back once I possibly have a solution.

    Addendum - this is for Windows 10 Build 1803 and the black screen/blue circle only happened after the 05/2018 cumulative update yesterday.  Both were fully updated before yesterday's release of the May download.  I have done around 20 newer machines with zero issues.

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  3. Anonymous
    2018-05-09T18:51:35+00:00

    I have the exact same issue. After downloading install the update it hangs with a spinning blue circle. I let it sit all night and just got MSI workstation hotter than hell. 

    Had to go to safe mode uninstall the update.

    MS please fix this update.

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  4. Anonymous
    2018-05-09T18:50:49+00:00

    Hello, I would like to report that this caused a boot issue for me as well. Stuck in loading screen and had to run the PC in the safemode and then reboot again.

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