Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-09T18:35:53+00:00

    Thank you SamuelKing2 it worked for me. (I have disinstalled Advanced System Care: can do without it)

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  2. Anonymous
    2018-05-09T18:11:54+00:00

    Had the same problem.

    I did sfc /scannowand it found some problems. Did restart after that and downloaded and installed update manually from here:

    http://www.catalog.update.microsoft.com/Search.aspx?q=KB4103721

    This time everything went without problems.

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  3. Anonymous
    2018-05-09T17:54:09+00:00

    I do not have ASC 11, and I still had the problem.

    Did you ever have it installed? I would check to see if the service is there if I were you.

    Well the service is not there now, but I had to reset my Windows so all apps were removed so that makes sense. I know the ASC 11 was not on my PC, but my system was repaired in the shop 2 years ago. Maybe they installed it to fix problems and afterwards the software was only partially removed and the service was still running.

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  4. Anonymous
    2018-05-09T17:53:18+00:00

    I also have this problem, and don't have / never have had the "Advanced System Care 11" service installed.

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