I would not call back. I think it is a scam.
Microsoft Refund Dept.
I also received a call from "Microsoft Refund Dept.". Since I didn't pick up they left a computer generated message stating her name as Kathy Jackson from tech support and to call 877 721 7434. for my refund. The reason I am posting this is I wanted to see if anyone else received such messages. Imagine my surprise when I realized the first comment about this subject was posted 2013!!! That was five years ago. Five years of people being scammed, losing money and whatever else. How could this still be happening without them being stopped? And the first one I saw was from the Netherlands, meaning this is an international scam. AND it was on this site. Doesn't anyone at Microsoft oversee their own site?
Windows for home | Other | Security and privacy
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Anonymous
2018-11-19T11:30:28+00:00 -
Anonymous
2018-11-19T04:47:06+00:00 Yes, I got one of those from Protivin, IA. I guess I shouldn't even bother Calling right?
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Anonymous
2018-11-09T07:57:45+00:00 I to received a called on Wednesday they called from two numbers 1125458458 and they called me from a 1-866-5664985 he sounds like he was India he claimed he was from "Microsoft Refund Dept." his name was Harry Thomas from tech support he claims I was getting back 499.99 as my refund. He opens up some program called TeamViewer 11 then went to any-Desk then he asked me if I had a checking account which I told him no. Then he had me to click yes for unattended Access he even fix my computer for free. I am glad you posted because these scammers are everywhere someone needs to put a stop to this and fast. They are talking about they are moving somewhere to another country how can Microsoft stop these people? They need to have a monitor on this site.
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Anonymous
2018-10-31T19:23:03+00:00 What they are”claiming” to be is Microsoft technical support, even though you have a dell that was purchased from HSN, it has an operating system on it, which is most likely Windows, which is Microsoft Windows. Just thought I’d explain that to you. But you are right these calls are horrible because some people end up losing money and they think they’re getting a refund. If it sounds too goodto be true, IT IS AND SAYS SCAM!!! I know I’ve never paid $300 for technical support from anybody so that right there is a big red flag for me and the fact he couldn’t tell me what computer it was for instead started naming different ones to see if I had one of those I just said no to all of them . And the fact that he told mr that he was with Microsoft technical support and that they are going out of business...... OK Microsoft is going out of business?? he sounds like a smart one . Funny thing is they think that they have such a good scam going but they have the dumbest people making these phone calls and trying to convince people that Microsoft is going out of business and not to mention he had the loudest TV going in the background with some kung fu fighting stuff on that sometimes I could barely hear him.