Having Bluetooth Stuttering Issues on Windows 10

Anonymous
2018-07-05T06:36:08+00:00

As of recent, when connecting any pair of bluetooth headphones or devices, I would get stuttering problems where when using bluetooth headphones, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. And yes, I've tried to fix the issue by disabling audio enhancements, but it hasn't helped at all. Additionally, I've had problems with other bluetooth devices where they would also frequently disconnect. Is there a fix to these problems?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-01-02T04:01:45+00:00

    This is what worked for me - un-pairing my phone (Samsung galaxy note 5) with my Windows 10 machine (Lenovo 20BHS1EY00).

    I assume that the issue was that there were multiple devices - my phone, my earphones, and my computer - that were talking with each other over the same Bluetooth frequency... ¯\_(ツ)_/¯

    Hope this helps someone.

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  2. Anonymous
    2019-12-28T15:06:08+00:00

    [solved] I uninstalled Nvidia Audio HD driver and know everything work right

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  3. Anonymous
    2019-12-16T18:50:40+00:00

    I've been facing the same bluetooth issues for months. I have a thinkpad p52, and it has an Intel Wireless AC9560.

    • JBL Flip 4 stutters
    • Galaxy Buds stutter
    • Amazon Echo stutters
    • Xbox One controller has latency issues and stutters as well.

    I have tried changing every setting available, reinstalling windows, changing drivers, all with no avail. I'm not sure what else it could be other than a Windows 10 issue.

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  4. Anonymous
    2019-11-21T02:49:27+00:00

    Have had this issue of random stuttering, tried everything. Took advice from previous commenter and switched from 5g to 2g and voila, not a skip or stutter in an hour. Was happening every 4 or 5 minutes.

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  5. Anonymous
    2019-10-17T09:31:27+00:00

    I am experiencing the same trouble.

    Terrible BT audio stuttering to the point where the audio (speech) is nearly impossible to understand. 

    The stuttering is accompanied (or caused) by a ticking sound (like the BT is being rapidly turned on/off), but the problem seems to start whenever audio is played. When the audio stops, the rapid "ticking" continues for a few seconds.

    What I know:

    • The stuttering is not related to the BT add-on because it occurs with two other BT USB plugs (different manufacturers)
    • It is not related to a specific audio headset. I have paired three different headsets (ranging in price from $300+ to $40) - Same stuttering.

    Possible reason based on Internet searches:

    • Possibly related to network (WiFi) interference?

    Seems to be a unique problems in Windows 10. :(

    Thank you. I solved my problem by disabling Wi-Fi.

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