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I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...
Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE.
When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying:
Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):
ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf
When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.
Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Check for updates!!!
patch tuesday build 15254.313 is available.
This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:
This build includes all the improvements from KB4088782.
Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.
I believe that this problem of not opening the pdfs by the Edge, is not a bug. It's been too long to be corrected. It will certainly be a "property rights" problem. Does Msft want to pay money, to give the reading of PDF to users of WinPhone10? System that Msft has abandoned ...
We have to make great pressure to demand from Msft, respect for WindowsPhone users, who have believed in the platform, which they like and want to continue to use.
having same problem. please help
Hello Jaq,
Thank you for letting us know. You may encounter issues when trying to access PDF files on Microsoft Edge after the latest update on Windows 10 Mobile. We are aware of the issue and our developers are working to resolved it. Rest assured that there will be an update in an upcoming release. In the meantime, we suggest that you download and install any available PDF reader apps from the Store. Make sure that you download or save the PDF file to your phone so you can open it on the PDF reader app.
Let us know if you have any questions.
I just tried installing 2 other PDF readers on my phone since Edge won't open them. When I open them, they both say to simply find the PDF I want to view, then open it, and I will automatically be able to choose to open them in one of the installed apps instead of Edge.
Uh...no.
Windows Phone does not offer you a choice of Apps to use to open a PDF...whether it's over the internet or is stored right on my phone. So it is not possible to open a PDF in some other app as you advise.
Sorry to disagree but the work around does work. If you press and hold the PDF email attachment and save it to your phone in documents then open an Adobe reader look for the file on your phone and it will open it and you can read it. It works for me while we wait for a fix :)
It doesn't help if you need to open 2 or more PDFs at once. I have to switch between multiple PDFs to view various information in each. Edge would maintain these PDFs on different tabs.
No work-arounds that have been found resolve that.
Hello Jaq,
Thank you for letting us know. You may encounter issues when trying to access PDF files on Microsoft Edge after the latest update on Windows 10 Mobile. We are aware of the issue and our developers are working to resolved it. Rest assured that there will be an update in an upcoming release. In the meantime, we suggest that you download and install any available PDF reader apps from the Store. Make sure that you download or save the PDF file to your phone so you can open it on the PDF reader app.
Let us know if you have any questions.
I just tried installing 2 other PDF readers on my phone since Edge won't open them. When I open them, they both say to simply find the PDF I want to view, then open it, and I will automatically be able to choose to open them in one of the installed apps instead of Edge.
Uh...no.
Windows Phone does not offer you a choice of Apps to use to open a PDF...whether it's over the internet or is stored right on my phone. So it is not possible to open a PDF in some other app as you advise.
Sorry to disagree but the work around does work. If you press and hold the PDF email attachment and save it to your phone in documents then open an Adobe reader look for the file on your phone and it will open it and you can read it. It works for me while we wait for a fix :)
