Battery Draining In Alcatel Idol 4S

Anonymous
2018-01-27T15:52:58+00:00

I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2019-05-11T08:09:23+00:00

    I get 2-3 hours tops.

    Alcatel idol 4 pro 10.0.15254.562 making video's outside in chilly weather, below 10 C causes the battery level to drop to 6% (always 6) reconnect it to a charger or powerbank immediately recovers the battery level after that I could use it for many hours

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  2. Anonymous
    2019-04-08T13:50:35+00:00

    Seeing as we seem to be having very similar issues that started around the same time, I am sure it has something to do with software. Last night, I just kept using my phone well after I got the critical low battery alert. It stayed at 6% the rest of the night without dying. Obviously, it is not reading the correct battery level. Hopefully, someone at Microsoft is checking these threads and does something about it.

    I have the same experience for ca. half a year, using it in cold conditions the camera or doing a lot w the phone battery level always drops to 6% which can be fixed by just connecting it shortly to a charger or powerbank which immediately restores the old battery level

    I am convinced that it is a software issue. If not, it seems like the power level reading should remain the same when you restart the phone.

    A few weeks ago, somebody mentioned using a Fierce XL and not letting it update the software. I also have one that I used before getting the 4s. A couple of weeks ago I updated The Fierce XL just to see if there was an impact on the battery indicator. I have been using it a lot and so far, no problem.

    The software build on the XL is 10.0.15254.556 firmware revision no. 1078.41.0.1530.54500

    The software build on the 4s is the same as on the Fierce XL but firmware revision no. is 1052.10.08031.54600

    Questions:

    1.)  If they have the same software build, would the revision that's on my XL run on the 4s?  Sounds logical but I build buildings, not software, so I have no idea.

    2.)  If they both can run the same updated version of software, I'm wondering, if you reset the 4s and then updated, would it get the later version like my XL did?

    Has anybody tried resetting and updating again?  I'm tempted to give it a shot and see but id like to know if anybody has tried it before I do...

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  3. Anonymous
    2019-03-17T02:35:06+00:00

    Forget this junk companies, Alcatel Windows 10. Waste of time.

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  4. Anonymous
    2018-11-15T14:48:18+00:00

    Same question.   And to add, sometimes when at about 25% in the indicator, I get the battery life warning.

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  5. Anonymous
    2018-01-28T04:39:04+00:00

    Hi Vern,

    For us to resolve the issue with your battery that drains out fast, we suggest that you follow the troubleshooting steps given on Lumia troubleshooting and repair. Select Battery and charging category, then followed by My battery drains out fast. Make sure to select the next options given if problem persists.

    Let us know how it goes.

    Regards.

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