Battery Draining In Alcatel Idol 4S

Anonymous
2018-01-27T15:52:58+00:00

I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2019-01-13T21:35:23+00:00

    I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?

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  2. Anonymous
    2019-01-03T23:00:55+00:00

    Forget Microsoft. If someone doesn't post a possible fix it won't ever happen.

    Good luck,

    Carl M

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  3. Anonymous
    2019-01-03T21:21:14+00:00

    I have had my phone for about 15 months. But the battery problem started maybe 2 months ago. It just got gradually worse. Now it drains pretty fast if I watch videos.All of a sudden at 35% it jumps to 6%. I can use it for an hour or so at 6%. Longer if I read.

    I started moving apps to my micro SD card if it does anything. If not then maybe I will move the apps onto the phones internal memory. If that doesn't work I will uninstall stuff I don't use. Just keep trying different things. If anything works I will let you know. 

    By the way soon 5g will make all the phones obsolete. Those $1000 i phones will be $50. 

    So if you figure a fix let me know for now I like this Windows 10 phone!

    peace, Carl 

    .

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  4. Anonymous
    2019-01-03T15:35:20+00:00

    Thanks for the reply @GingX.  I haven't found anything to back up my claim that the battery drain is related to an OS update but that's when I noticed it. I also noticed that the time it takes to recharge also decreased.  I wonder if maybe there could be a glitch in the battery monitoring feature.

    If anyone else has any info that will help determine if it is related to an update, I hope you will also respond.  The more info we can find, the more likely we will be able to get @Microsoft to address the issue, if that's what is causing it.

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  5. Anonymous
    2018-12-28T11:02:40+00:00

    I have similar battery problems

    with the idol4s with windows 10 I can't seem to find out what the lifespan is on the battery.

    My phone has about one and a half years use. I have to plug it in every 2 to 3 hours. If someone knows how long the lifespan on these batteries is could you let me know? I called Alcatel tech support and they don't seem to know. I am not a game  player or heavy social user. But I keep the phone plugged in most of the time and have the Microsoft Docking station which I use occasionally and it gets hot but not that hot.

    So if someone has an approximate time frame for the battery 🔋 please let me know.

    Thanks,

    Carl M.

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