Battery Draining In Alcatel Idol 4S

Anonymous
2018-01-27T15:52:58+00:00

I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-01-03T22:25:00+00:00

    Hopefully, someone at Microsoft is checking these threads and does something about it.

    Nobody from Microsoft engineering is checking these threads and they never have. You should submit this through the Feedback Hub on your phone if you want it to be noticed by someone.

    Good to know if true. I was directed here from a support site and when I saw a reply in the discussion from Nath Bea, Microsoft Agent, I assumed that the discussion was being monitored. That reply was about a year ago though so I suppose it could be that they monitored it back then but no longer do.

    I may go back and reply directly to Nath and see if that gets a reply.

    Thanks for the info.

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  2. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2019-01-03T20:58:26+00:00

    Hopefully, someone at Microsoft is checking these threads and does something about it.

    Nobody from Microsoft engineering is checking these threads and they never have. You should submit this through the Feedback Hub on your phone if you want it to be noticed by someone.

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  3. Anonymous
    2019-01-03T15:49:06+00:00

    @Carlbiz I haven't looked into the battery replacement yet but plan to if it isn't an OS issue.  

    I luv this phone and Win10 but I need more than 30 minutes better time!  I'm not a fan of Android or Apple so I was hoping this thing would last awhile...  Oh well, maybe?

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  4. Anonymous
    2019-01-03T04:10:04+00:00

    I am having the exact same issue and suspect that a recent update is the culprit.

    Have you been able to do anything about the short battery use? If I put a new battery in would it do anything to extend battery time or is it just a problem with this phone?

    My other problem is the receiver on the phone. I have to use the speaker phone. The reception on normal use is all choppy But perfect on speaker.

    If you have any advice I would appreciate it.

    Carlbiz

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  5. Anonymous
    2019-01-03T03:21:21+00:00

    I am having the exact same issue and suspect that a recent update is the culprit.

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