USB Dongle is broken - need replacement for Microsoft Sculpt Wireless Ergonomic Mouse and Keyboard

Anonymous
2018-01-18T20:38:20+00:00

Hi,

My USB Dongle is broken. Where can I get new USB Dongle for Microsoft Sculpt Wireless Ergonomic Mouse and Keyboard?

Modified title from: Mobile Devices / Accessories / Other.

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2018-01-20T21:13:43+00:00

Hi Vetrig,

The receiver only works specifically on that keyboard and mouse combo. Getting the receiver replaced might not be possible. Check with our Microsoft Store support team regarding your concern. Use this article.

All the best.

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  1. Anonymous
    2018-10-22T17:11:10+00:00

    Merhaba Microsoft touch mouse var fakat alıcısı kayboldu bununla ilgili yardımlarınızı bekliyorum tesekkur ederim iyi çalışmalar serdal

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  2. Anonymous
    2018-05-22T22:29:59+00:00

    I'll try and post results here. Thanks.

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  3. Anonymous
    2018-05-22T11:20:23+00:00

    If that's situation, it would be best to contact our Customer Service and see what can be done. The Global Customer Service phone numbers can be found on this page.

    All the best.

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  4. Anonymous
    2018-05-21T08:29:32+00:00

    Hi Fernando,

    If you wish to have a Microsoft product replaced, I suggest referring to this support article. The page has information on how to request for a replacement for Microsoft software or hardware.

    Let me know if you have other questions.

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