I cannot login after Windows 10 update, says "password is incorrect"

Anonymous
2017-12-13T19:03:00+00:00

After update on my desktop PC, my login password stopped working. I've already reset my password for my Microsoft accounts but none of the new passwords work  either. Not a CAPS lock problem.

Opted to reinstall Windows, removed all apps while keeping my files...NO HELP.. Still have same login problem.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2019-10-24T09:32:34+00:00

    My Company has the same issue multiply user does have this issue.

    We found out that some letter where not working on the keyboard but after logging in the letters did work.

    seems to be a probleem on the lock screen.

    We fix it for the user to reset the password in AD. without the letter that accous the user to login.

    maybe a issue with the lastest Windows update. maybe like the Intel Video driver.

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  3. Anonymous
    2018-06-08T18:27:11+00:00

    Tried that. Brand new password - it says "you can't use a password you've already used."

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  4. Anonymous
    2018-06-08T18:20:27+00:00

    Just did a clean install and getting the exact same error.

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  5. Anonymous
    2018-06-06T15:27:13+00:00

    Have alternate means via Smartphone/another computer to check email and internet access.

    Click on 'sign-in options' below password login box. 

    Ensure 'Microsoft account password' is selected as login method (not 'face' or 'pin'). 

    Then press 'I forgot my password'. 

    This takes you to a blue screen to 'Recover your account'.

    Complete all fields correctly and continue. 

    Verify your Identity,

    Enter code.  

    Reset your password (remember it) and click next. 

    Enter new password at normal login and then in safe mode. 

    Hope it helps

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