I cannot login after Windows 10 update, says "password is incorrect"

Anonymous
2017-12-13T19:03:00+00:00

After update on my desktop PC, my login password stopped working. I've already reset my password for my Microsoft accounts but none of the new passwords work  either. Not a CAPS lock problem.

Opted to reinstall Windows, removed all apps while keeping my files...NO HELP.. Still have same login problem.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-10-12T03:59:14+00:00

    DaveJHol’s,

    You are a genius telling us how to get the virtual keyboard up on the login screen after update 1903 does not accept the password.  I followed your instructions and it worked for me but now I have to work out if I now have to use the virtual keyboard all the time to be able to log on.

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  2. Anonymous
    2019-09-09T13:42:15+00:00

    Is there a number that I can call mmm

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  3. Anonymous
    2019-09-09T12:16:04+00:00

    Had this problem for months, what I did was change my sign in from my microsoft account to a local account. Boom it worked.

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