Black screen with cursor after Windows 10 update

Anonymous
2017-11-16T15:57:00+00:00

How to fix windows 10 after update the screen after login is complete black with cursor, but nothing works, task manager wont start. I've tried to go on safe mode but all most the same thing happens, the it starts as safe mode, but I cant use anything, task manager don't work in safe mode, no CTRL +x.

I don't know what to do.

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

[Original title: Black screen with cursor after windows 10 update]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-11-16T21:40:42+00:00

    Hi,

    There may be several reasons why you may encounter a black screen after an update. One of which may be caused by an incompatible graphics card driver. It may also be caused by a corrupted system file. To better assist you and provide you with the appropriate troubleshooting steps, kindly answer the questions below:

    • Are you able to see the sign in screen and login?
    • Are you able to see the Start menu, task bar, and your desktop icons?
    • Have you tried performing any troubleshooting steps?

    We'll be looking forward for your response.

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  2. Anonymous
    2017-11-16T22:00:05+00:00

    I just have a black screen with a flashing cursor in the top left corner. There is no response to anything I press. I do not know any trouble shooting tip. I cannot see anything at all on the screen except the cursor.

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  3. Anonymous
    2017-11-27T16:49:15+00:00

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  4. Anonymous
    2018-02-26T05:36:19+00:00

    Am I missing something?

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  5. Anonymous
    2017-11-16T22:43:35+00:00

    Computer went to sleep mode.  came out with black screen with working cursor, nothing else works.  restarted several times. didn't work

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