Error 0x80070bc2 when Windows 10 update trying to install KB4048955 for version 1709

Anonymous
2017-11-21T15:00:06+00:00

Windows 10 home, new computer with CPU Intel 8700K working well, version 1709 installed.   

I noticed that windows update gives error 0x80070bc2 when trying to install 2017-11 Cumulative update for Windows Version 1709 for amd64-based systems KB4048955 (and before KB4043961) ... getting a sort of a loop as it requires a restart to finish installing but at any restart gives the same message and does not install.  

Tried various things such as sfc scan, dism, troubleshooting windows update, manual install etc.  Nothing works.  Other updates such as KB4048951 and KB4051613 installed correctly in the last few days.  Can someone help?

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-27T06:57:08+00:00

This seems to have worked for me:

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

  • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

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  1. Anonymous
    2018-01-28T18:02:08+00:00

    https://answers.microsoft.com/en-us/profile/33f8e94e-2227-4ab9-b173-b52065f208cb

    Your suggestion

    Was obsoleted by an online support effort via "Chat" on my "problem computer"  Two other devices on my network seem to have updated properly but the software loads and update history is different on each computer.  If I could figure out how to do it, I would include the "incident number" for the session.  I was left with the assurance that I was "up to date" but with no ability to verify from a "Settings" link on my computer.

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  2. Anonymous
    2018-01-28T08:17:59+00:00

    I am glad it worked for you too.

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  3. Anonymous
    2018-01-28T07:18:31+00:00

    Thanks a lot, this really helped me. I guess it solved most of my update problems. 

    Thanks again

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  4. Anonymous
    2018-01-27T14:24:42+00:00

    Yes, that worked for me too. I still had to manually install the updates, but I was finally able to successfully install updates.

    Since auto is not default for all of these services, I wonder if they should be changed back to default settings. With these settings, it may just restart and install updates without prompting. Has anyone received any new updates since trying this fix?

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