Error 0x80070bc2 when Windows 10 update trying to install KB4048955 for version 1709

Anonymous
2017-11-21T15:00:06+00:00

Windows 10 home, new computer with CPU Intel 8700K working well, version 1709 installed.   

I noticed that windows update gives error 0x80070bc2 when trying to install 2017-11 Cumulative update for Windows Version 1709 for amd64-based systems KB4048955 (and before KB4043961) ... getting a sort of a loop as it requires a restart to finish installing but at any restart gives the same message and does not install.  

Tried various things such as sfc scan, dism, troubleshooting windows update, manual install etc.  Nothing works.  Other updates such as KB4048951 and KB4051613 installed correctly in the last few days.  Can someone help?

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-27T06:57:08+00:00

This seems to have worked for me:

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

  • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

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  1. Kapil Arya 38,446 Reputation points Volunteer Moderator
    2017-11-21T15:05:25+00:00

    Hello,

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if the updates works then.

    Hope this helps, Good luck!

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  2. Anonymous
    2018-01-06T22:51:45+00:00

    After a lot of trying, and thinking, I realized that there was a pattern on the problem...I never got to see the Updating windows + 20%...40%...100% etc animation. So, on my mind the problem was not the update, it was sth related to restarting the machine, maybe some processes were blocked, so I did these:

    Defina os serviços associados ao Windows Update como início automático:

    1. Pressione as teclas Windows+Q e digite CMD;

    2. Clique com o botão direito do Mouse sobre CMD e selecione Executar como Administrador;

    3. Cole os comandos abaixo um a um, e para processá-lo, pressione Enter:

    SC config wuauserv start= auto [Enter]

    SC config bits start= auto [Enter]

    SC config cryptsvc start= auto [Enter]

    SC config trustedinstaller start= auto [Enter]

    4. Reinicie o sistema.

    In English, open CMD as administrator, an type one by one:

    SC config wuauserv start= auto [Press Enter]

    SC config bits start= auto [Press Enter]

    SC config cryptsvc start= auto [Press Enter]

    SC config trustedinstaller start= auto [Press Enter]

    Then I rebooted and tried Windows Update and finally it downloaded (as always) but when Installing + restarting, windows update animation was back, before restarting the OS, and immediately after turning on. 

    Now, my problem was not only limited to the KB versions mentioned here, I could not even install a normal flash update, all of them showed as installed on Programs and Features BUT WITH NO DATE, and windows version didn't upgrade ether in the About settings Windows.

    So give these a try, as I said, my problem was not updates (because it happened with all of them), it was related to the system not restarting properly (or with some processes missing), therefore updates installation never went well.

    Hope this helps!

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  3. Anonymous
    2017-11-21T16:00:51+00:00

    This procedure seems to have reset the history of the recent updates, after which it tried to install the KB4048955 cumulative update again but failed again to install with the same error - Failed to install on 21/11/2017 - 0x80070bc2. 

    If I go to Windows specification I still see 16299.15 OS Build, Version 1709.

    However, If I go to Control Panel, Programs and features, View Installed updates ...  it now shows Security Update for Microsoft Windows (KB4048955) as if it were installed, but under the column "Installed On" it does not show any date (this happened also in the past few days but after a while it disappeared from View Installed updates).

    After a bit, if I go to Windows All Settings, Update and Security, View Installed Update history, it shows KB4048955 - Requires a restart to finish installing.  So it went back to the loop it was before.

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  4. Anonymous
    2017-11-21T15:23:49+00:00

    Could you try installing the latest Cumulative Update KB4048955 (OS Build 16299.64), which is known to fix many of these problems?

    You can manually download it at:

    http://catalog.update.microsoft.com/v7/site/Sea...

    You can then follow the instructions in the following article install it:

    https://www.groovypost.com/howto/manually-insta...

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