Windows10 "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation."

Anonymous
2017-10-19T11:58:54+00:00

Windows 10.0.16299.19 upgrade failed and it gives the message: "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation." i tried the method in https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-could-not-complete-the-installation-to/bf09c3c5-298b-459f-aed5-4f431b8398f5?auth=1 but it does not work. There is no cursor on the screen, there is no “local user and group” in Double click Computer Management (Local) -> System Tools -> Local Users and Groups -> Users -> Double Click Administrator -> Uncheck Account is disabled -> OK this step

there is no response when i try oobe> msoobe

Please help me, thank you!

Moved from:( Windows / Windows 10 / Windows update, recovery, & backup )

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-01-13T15:17:17+00:00

    Tgatline et al,

    Thanks for the comments.

    Sorry this does not work for me.

    I have an AMD chip btw.

    Just fyi, I had restored the system as I explained previously. After restoring it was working fine. I just left it off the internet/ethernet and I was just putting it on the network to copy some files, darn, one time I forgot to take it off the network after (unplug it from cable modem), and next morning it was installing the upgrade again (even though it is set to not install and was not restarted).

    So now I had the problem back, so I tried your solution to start windows reinstall without remove files, then on the ready screen selected cancel. The system restarted and went into the same routine just shows the windows logo and never stops running.

    So I am going back to my restore point before the update started.

    Maybe something to do with AMD.

    PS I see the comment from Louie about clearing  an item, I may try that now I had not tried it yet as I dont have a lot of time to mess with it.

    Thanks again. Will report back if anything changes.

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  2. Anonymous
    2018-01-13T11:21:04+00:00

    You are so welcome! It took me hours to find this solution.

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  3. Anonymous
    2018-01-11T18:57:58+00:00

    Make sure to uninstall all other antivirus and malware programs by deactivating the license and uninstall and use their cleanup tool if they have one. (Be sure to copy the license if it is paid program for reinstall. Disconnect all outside hardware except mouse.

    Disconnect totally from the internet after making the ISO.

    Try  opening settings>>update and recovery>> Recovery>>advanced startup> Restart now. Hopefully it wiill boot from the USB or DVD you made. .Or download the Iso to your computer right click on the iso and mount it .Run setup from there.

    Hope this will help.

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  4. Anonymous
    2018-01-08T23:46:45+00:00

    Thanks DatayYC, it has worked for me too !!

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  5. Anonymous
    2018-01-02T04:47:01+00:00

    To help us determine the appropriate troubleshooting steps that can resolve your concern, we would like to ask the following questions:

    • What are you trying to accomplish? Are you performing an installation or an update in Windows?
    • Can you log in to your account and navigate to Windows?
    • Can you tell us more what is happening to your system?

    We look forward to your response.

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