Windows10 "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation."

Anonymous
2017-10-19T11:58:54+00:00

Windows 10.0.16299.19 upgrade failed and it gives the message: "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation." i tried the method in https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-could-not-complete-the-installation-to/bf09c3c5-298b-459f-aed5-4f431b8398f5?auth=1 but it does not work. There is no cursor on the screen, there is no “local user and group” in Double click Computer Management (Local) -> System Tools -> Local Users and Groups -> Users -> Double Click Administrator -> Uncheck Account is disabled -> OK this step

there is no response when i try oobe> msoobe

Please help me, thank you!

Moved from:( Windows / Windows 10 / Windows update, recovery, & backup )

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-20T05:19:08+00:00

    Here is the fix for "Windows could not complete the installation:

    So I managed to get it started up. I turned the computer off and on 3 times to start advanced recovery. Choose advance options.  I was about to restore windows (reinstall windows and removing all apps and programs by keep personal files). Select reinstall and keep personal files. And then on the next screeen hit cancel.  So I hit cancel at the next prompt. I then selected start windows and it continued installation as normal without the error.

    I don't know how you came up with this weird combo but thank you, thank you, thank you.

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  2. Anonymous
    2018-01-13T10:08:53+00:00

    Thank you! This saved my life, I was pretty sure my computer was trapped in this horrible void forever.

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  3. Anonymous
    2018-01-21T00:02:37+00:00

    There is no such thing as a stupid question. 

    1. As the laptop is coming on, wait until you see the swirl dots circling on the screen. 
    2. Hold down the power button for about 6 seconds. The laptop should turn off while you are holding the power button. 
    3. Repeat. Turn the laptop back on, and when you see the swirl. Hold the power button down again.
    4. Repeat a third time.
    5. On the fourth time, a blue sceen with recovery options will appear.

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  4. Anonymous
    2018-01-17T11:39:58+00:00

    Thanks for the tip Tgatlin!

    it works for me. i follow your step, advance option, keep files, and then canceled it and start windows normally.

    once my PC rebooted it installed the update. I've checked my update history, and it said that update 1709 has been installed successfully.

    does this means I already past the dreaded update? and I can turn on my internet connection again? I fear once I turn on the Internet again, more faulty update will be downloaded.

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  5. Anonymous
    2018-02-11T23:02:04+00:00

    Hello Microsoft,

    I have spent the last few hours trying to figure this out. None of the solutions in this thread or related threads has worked. 

    I am using a Lovono Yoga laptop with Windows 10. A message popped up to ask if I wanted to restart my computer Now or Tonight, I choose Tonight so I could go and change the settings so it doesn't actually restart because I had to finish some things (that cost me just over 10K thanks to this issue, well done Microsoft for yet another piece of s**t update that takes too long to do and results in a screwed up computer you just happen to use to make a living off!). Within a few minutes of choosing the "tonight" option, the computer restarted, not giving be anywhere near enough time to stop it. 

    So, here is my question to Microsoft.

    1. Are you going to sort out your updates so they a. don't take hours & b. don't inconvenience your customers.?
    2. How are you going to fix this particular issue for your customers, without having them to spend hours doing it themselves and possibly losing there valuable files on their computers or reinstall any software they need?
    3. What are your claims procedures for when something like this happens? (i'm sure I am not the only person who has lost money because of this)

    I have spent quite a lot of money on Microsoft products over the years, including a number of Xboxes, multiple computers running Windows OS's and Office software, Countless other purchases of games, add-ons etc via my account. To say I have been let down as your customer is a huge understatement.

    I would like an official response from Microsoft on the above, and some sort of guarantee that these update screwups will be sorted out ASAP for ALL your customers, direct or indirect.

    An extremely p**sed off customer,

    Eoin H

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