Windows 10 update broke my computer?

Anonymous
2018-03-21T02:27:01+00:00

Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space,  and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.

This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.

I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.

Moved from: Windows /Windows 10 /Performance & system failures

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-08-28T23:24:24+00:00

    Hi Roan,

    As a student, I understand the importance of using your computer. When an update is available, it’s automatically downloaded and installed, keeping your device up to date with the latest features. Windows updates includes quality improvements. For your reference, you may want to check the latest improvements and fixes in Windows 10.

    Furthermore, we’ve got a few handy recovery options for you to try. Don't fret, you can reset your PC to reinstall Windows 10. You'll get an option to remove apps and drivers you installed and changes you made to settings, but lets you choose to keep or remove your personal files.

    Please post back with the status of the issue. We will be glad to assist you further.

    Real handy recovery options for these improvements & fixes?!? My PC was doing just fine until I tried to do a restart after the "latest" Security Update & NOW I HAVE A PAPERWEIGHT THE SIZE OF A 22 INCH ALL IN ONE SYSTEM FROM ACER BECAUSE AFTER IT REACHED A BLACK SCREEN WITH 56% INSTALLED THAT SAT FOR 14 HOURS UNCHANGED I GOT NO RESET OPTIONS NOR ANY SORT OF RECOVERY!!! ACER LOGO, WINDOWS LOGO THEN WELCOME FOLLOWED IMMEDIATELY BY RESTARTING WHICH AT THE LONGEST I COULD TAKE THIS WEEKEND WAS 72 STRAIGHT HOUR'S OF THESE SAME LOGO'S & MESSAGES!!!

    MY RECOVERY DVD & USB BOTH FAILED TO MAKE ANY CHANGES SO NOW I HAVE NOTHING!!! NO SECOND COMPUTER I CAN USE NOR ANYONE IN MY LIFE THAT HAS A DESKTOP!! 

    THESE RECOVERY OPTIONS INCLUDE MAILBOX DELIVERY OF A CD/DVD TO ATTEMPT NOT ONLY REACHING THE REPAIR SECTION BUT SAVE MY FILE'S & DATA?!? 

    AFTER THE 1803 FIASCO I USED A 3RD PARTY PROGRAM TO KEEP DRIVER'S "MY" WAY & ANY MORE UPDATES FROM AUTOMATICALLY DOWNLOADING.

    AFTER THE 2ND VISIT TO MICROSOFT STORE IN LESS THAN 2 WEEK'S BECAUSE OF AN UPDATE THEN DRIVER'S & ANOTHER ATTEMPT OF 1803 DID the EXACT SAME THING...I WANT TO KEEP WHAT LITTLE DATA RECOVERED THIS TIME!! ESPECIALLY SINCE GETTING MYSELF TO THAT ONLY STORE & HOME INVOLVES 5 HOUR'S OF PUBLIC TRANSIT ROUND TRIP THAT I SHOULDN'T HAVE TO MAKE IN THE 1ST PLACE!!! 

    MY FIX WAS DOING JUST FINE UNTIL THIS CROCK POT OF HELL BOILED OVER TO REPLAY MY MONTH OF MARCH/APRIL AGAIN AFTER MY DRIVER'S WERE ALTERED BY AN UNNECESSARY UPDATE WHICH ACTUALLY REQUIRED UNINSTALLING PRETTY MUCH ANYTHING NOT TO DO WITH A BASIC DISPLAY, THEN AFTER REINSTALL NEEDING TO RESTART TO FINALIZE THE CHANGE'S!! 

    BAD ENOUGH I HAVE SOME NONSENSE DOWNLOADED INTO MY SYSTEM THAT MAY ALTER SOME SECURITY SETTINGS OR BE JUST A SIMPLE BUG FIX IF YOU KNOW HOW TO DECIPHER KB####! NOW DRIVER'S I HAD JUST UPDATED THE NIGHT BEFORE GET ALTERED OR TOTALLY REPLACED BY JUNK THAT IS INCOMPATIBLE ON MY SYSTEM!! 

    MY ACER AZ1620-EW30P HAS 1 TB SATA HD WITH 4 GB DDR3 RAM WITH ONLY MOUSE & KEYBOARD CONNECTED AWAITING SOME ISO OR OTHER FIX TO SHOW UP THAT ACTUALLY WILL WORK!! 

    I MEANT IT WHEN I SAID NOTHING HAS WORKED SO FAR!! ACER HAS TRIED. EVERY BUTTON COMBINATION ONLINE HAS BEEN TRIED. WITHOUT ACCESS TO AN ISO FILE NOW CAN'T EVEN FORMAT THEN INPUT WINDOWS PERIOD

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  2. Anonymous
    2018-05-27T05:46:32+00:00

    Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space,  and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.

    This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.

    I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.

    Moved from: Windows /Windows 10 /Performance & system failures

    It broke mine too! I spent over a thousand dollars for it one month ago & now its a **** boat anchor. **** off and die Microsoft!!!

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  3. Anonymous
    2018-06-08T04:50:29+00:00

    Considering updates killed my desktop last month and I do not have the money to replace my tower.  I can feel for the original poster. My desktop computer updated and not even three days later it made an audible pop and now will not turn on at all meaning it got hardware damage from updates from Microsoft. You people will not replace or repair a machine so updates should be optional. I used to do tech work and know that if an update over clocks a piece of hardware it can destroy a machine.

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  4. Anonymous
    2018-05-28T00:49:08+00:00

    I solved this Issue using this article:

    https://www.partitionwizard.com/partitionmagic/windows-10-reboot-loop.html

    Specifically for myself, workaround number 5.

    But it does not help the glaring issue in the first place, that these **** windows updates break computers every time. I have constant popups telling me to update, with no way to disable them even though EVERY SINGLE TIME it breaks my computer. (So far, I have been forced to do it and fix it 5 **** times) You need to sort out your **** microsoft. This is NOT ok, next time I build a PC, I'm putting **** linux on it you useless twats.

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  5. Anonymous
    2018-05-25T18:10:00+00:00

    I did update to get at the end a blue screen (is this the new blue screen of death?) telling me to continue to rollback or other options which I went through and nothing worked it would not rollback it would not boot up and when I eventually gave in and reinstalled windows it would not even let me keep me F*****G data.  This was last night I am so angry they have done this to me.  I am now trying to restore my data but this is not an easy task and I'm going to have to sift through so many files I'm not sure how far I'll get before I give up on the whole lot.  Angry beyond belief how dare they do this without a thought or warning. 

    What is the update supposed to do anyway?  Probably just lock more things down and mean we have to change all the defaults again!  My pc is less than a year old.  There is no warning that there might be a problem I thought it was a regular update.

    I am switching to Linux.

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