Windows 10 update broke my computer?

Anonymous
2018-03-21T02:27:01+00:00

Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space,  and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.

This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.

I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.

Moved from: Windows /Windows 10 /Performance & system failures

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-09-21T01:48:33+00:00

    This is a completely useless reply. If the update breaks my computers because windows messed with usb and other plug and play drivers reseting my pc will only work for a short period BECAUSE WINDOWS FORCES UPDATES IN WINDOWS 10! 

    Unbelievable service and support. I have spent a week trying to get my laptop functioning and have missed out on multiple assignments because of this "feature"

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  2. Anonymous
    2018-07-10T21:53:03+00:00

    DestryRansier,

    I hate to say this because I don't want to sound like one of "those guys," but at this point, I am seriously considering a Mac. Since all I actually need is a tower it will not be nearly as expensive as trying to buy the programs to make Linux work with cad programs and such. Luckily I still have a working laptop or I would be totally screwed relying on my Android devices alone which you cannot just plug a tablet pen into and get those straight lines with measurements I need. The problem is, what happens when they push the next round of updates onto my system, will it kill my laptop as well? I guess we will find out eventually but for now, best of luck to everyone who are having this issue and rely on the Windows OS to run programs for their businesses.

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  3. Anonymous
    2018-07-09T13:35:52+00:00

    That's my plan as well.

    I'm going to try it on my desktop first and if that's successful change the three laptops in the house to Linux also.

    Any company that has the contempt for their customers that Microsoft has shown through their "upgrade" actions doesn't deserve loyalty.

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  4. Anonymous
    2018-07-09T13:10:53+00:00

    Here is the fix... Download Linux Mint...It works flawlessly, and makes your computer run ten times faster!!! I had to do that after the May Windows update turned my laptop into an electronic paperweight...I have an Acer Inspire that is 5 yrs old, and it was acting very sluggish with Windows, and now it performs lightning quick!!

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  5. Anonymous
    2018-07-09T13:01:26+00:00

    I had the same issue after the May update. I lost my install disk, so I was looking at spending hundreds of $$$ including having to repurchase MS Office, and losing all my critical files.

    However, I used my fiancee's laptop, and downloaded Linux Mint onto a USB, then accessed the BIOS of my laptop & set it to boot from USB. The Mint worked flawlessly, and I was able to move all of my critical files to my external hard drive, and then complete the install of Mint.  After it was complete, I had to access my BIOS one last time, to set the boot back to hard drive, and it has been smooth sailing ever since!! I will not spend another dime on a MS product again, unless they make things right with me.

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