Windows 10 update broke my computer?

Hi VQQ I called ms. Waited 25 minutes before talking to someone. Went through the usual stuff about which OS did laptop come with from new (new 6 months ago with win10). Had me do a hard reboot, (taking battery out three times when turned on, to try and force it to self repair or give safemode option)..didn't work. Having their '2nd tier' techie call me back tomorrow between 9-11am. That is all so far. He even implied that the bios might need to be updated before the win 10 update. .I stopped him right there and said ms never mention anything if the sort before updates., so telling me that now is somewhat irrelevant.

Mine is the same story as everyone else on here. Perfect laptop then win 10 update and Microsoft turns it into a piece of junk.

12 furious, frustrating and anguished hours later I still have a useless machine.

It seems Microsoft could not care less.

The Volkswagen scandal has cost them over $30 billion. I had an Audi Q5 and wondered what all the fuss was about. Not getting as many MPG as stated? ...right, ok!

BUT THIS CLUSTERFOOK SHOULD COST MICROSOFT $100 BILLION.

I don't know if other are doing it but I've disabled updates, I know there's another major one in October and MS hasn't even bothered to write in a routine that checks to see if the bloatware has enough space on the HD before installing, yes really! The thing being, if it blocks up your computer and fails, you'll have a paperweight just like after 1803. How can a company be so arrogant and get away with it for so long? 

I hope that MS top brass read these posts and not just the agents who trot out the party line saying how much they appreciate everyone's comments.

It's time for a new player in the personal computer/business computer field... Microsoft can no longer be trusted (as if they ever were 'trusted') to maintain a stable platform because they're always chasing after the Apple (which no one ever wanted, if we wanted an iMac we'd buy one, thanks). 

Cortana, have you ever met one person who uses it? no... stop it.

Edge? Why? just why?

PS if you're an office 365 admin you might notice you CANNOT use Edge to admin Office365 - better get Firefox or Chrome or even Opera but don't use IE or Edge, it won't work (outside of downloading archives). 

Now Chrome and Firefox are freezing after the 1803 nightmare (another pointless "feature" update with absolutely no value whatsoever). 

Windows 8 was worse than Vista. Just when they fixed Windows 8 with 8.1 they came out with 10... which was fine (I guess) until they changed the update schedule - now any given day will be the day where everyone calls with their computer broken after another feature update no one ever asked for. 

if it aint broke, don't fix it - Windows XP was not broke... It's time for a mass exodus from Microsoft, we just need a player in the game. 

Our computers are more vulnerable to hackers than ever before but now we're getting it from both sides - a computer down because windows update broke it and a hacker broke it is still a computer down... 9 down computes out of 10 are now due to Windows updates? You're NOT doing yourselves any favors. 

kickstarter or gofundme needed to "create replacement for Windows"

One of the possible reasons why your PC fails to boot into normal mode are broken components on the boot configuration data of your system. To isolate your concern, we suggest that you perform the following steps to trigger Safe Mode through the Windows Recovery Environment (WinRE) option. To do this, follow the steps below:  

1. Improper shutdown process
2. Turn on your computer. When the Windows logo is visible, unplug the power source of your computer. Perform this step three times.
3. On the fourth time that you turn on your computer, just simply wait for the Windows Recovery Environment (WinRE) window to appear.
4. On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings and click Restart.
5. Once your computer restarts, you will see a list of options. Press the F4 key to start your computer in Safe Mode.

We also recommend that you perform a system restore after booting in safe mode. This option takes your PC back to an earlier point in time. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps below:

1. In the Search box, type Control Panel and press Enter.
2. On the upper-right window, under View by, click Category and select Large icons.
3. Search Control Panel for Recovery.
4. Select Recovery > Open System Restore > Next.
5. Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

Let us know if the solution above works for you.