One of the greatest pieces of tech that Microsoft ever made is now maligned to the junk-drawer of history. So long Zune, I WILL miss you.
Zune Marketplace disappeared today
So until yesterday, I was still using the Zune desktop software to manage my subscription music. Search results would show me what's in my collection and also give me the option to download from the store with my 9.99 monthly subscription. As of today, search results only show me what's in my collection already, so apparently downloading is not longer an option.
Apparently I was the last human to switch to Groove. The problem is I can't figure how to download music via Groove. The app store says "instantly stream and download more music than you can imagine..." and "you have a Groove Music Pass". The only options I see on Groove are to stream or pay $ to download. If the 9.99 pass only allows streaming, I need to figure out how to cancel my subscription.
Windows for home | Other | Music, photos, and video
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
64 answers
Sort by: Most helpful
-
Anonymous
2017-05-07T18:36:31+00:00 -
Anonymous
2017-05-07T15:06:27+00:00 I'm out of tricks too. I've previously had this same kind of trouble downloading, but usually I can get it to work by just sort of fooling around, logging in and out, killing the Zune software, etc, but none of my usual tricks have made a difference. Always the same error (C101A003), which indicates that the server time and my system time don't match. If the first thing the software attempts when downloading a song is try to sync the system times, then this error would pop up if MS took the servers down.
I think this is the end, guys. Sucks. It's been a pleasure Zuneing with you.
-
Anonymous
2017-04-27T18:46:29+00:00 I've been using Groove for the last several months. It's not as good as Zune, but easily worth the $9.99/month I was paying for Zune.
-
Anonymous
2017-04-27T14:37:52+00:00 So the last two times I synced my Zunes to the Marketplace software, most of my DRM music updated and I was able to play these songs in the car. it went away after about 3-4 days and then I sync again and same result. The question that I have is why does Microsoft still update Marketplace with current offerings each week? Sheryl Crow, Incubus, Kendrick Lamar, etc... If the service is down then are they just going to continue updating this software or is it really down and have we lost the trick how to download and play...I also notice in my account that I am still be billed for Zune Pass expiring each month on the 21st. I know they are offering the non quality Groove service but I inquired that I would be cancelling if Zune no longer available. There are some experts out there who Post on the Microsoft community that will have a better answer. Please respond! not ready to retire my Zune yet!!