How to undo a "scheduled folder"

Anonymous
2015-12-20T00:47:00+00:00

So, on my phone, I accidentally made one of my folders "scheduled."  Now that folder has a clock next to it's name instead of a folder icon.  I don't know what I did to make that happen.  I don't know what a "scheduled" folder is.  I don't know what benefits I get from having a "scheduled" folder, but I don't want it to be that way.  In fact, I attempted to delete the folder on the outlook.com web app, but the "scheduled" folder continues to appear on my Android Outlook (formerly Acompli) app.  

Can anyone tell me how to undo what I've done?  And can anyone point me to any documentation which would explain what a "scheduled" folder is and why I might want one?

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

55 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-01-22T13:57:27+00:00

    You don't need a screen shot...you need to tell us how to use your non-intuitive scarcely documented "scheduled" feature. I am having the same problem. Accidentally set a folder as scheduled now cannot change it. Thanks!

    Was this answer helpful?

    400+ people found this answer helpful.
    0 comments
  2. Anonymous
    2016-04-30T13:19:42+00:00

    For some reason they make you have a default folder for scheduled emails. You can create a garbage folder if you don't want scheduling and make that folder your default. (I set mine to Missed Conversations for Lync/Skype for Business)

    In Outlook on phone, open your inbox and select the settings icon on the top right. Under accounts select your account, if you have multiple accounts.  Select Advanced Settings and you will see Scheduled under system folders. Select Scheduled and choose the new garbage folder and ok.

    That's all. You will still see Scheduled in your list but non of your emails will be affected.

    And here is some info on scheduled emails.

    https://kb.wisc.edu/office365/page.php?id=53742

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  3. Anonymous
    2016-10-28T05:26:01+00:00

    I find that I keep doing this on my iPad. Maybe it is the five-finger pinch to minimize an app that is causing the problem. I think one finger partially swipes a message to the right which is one way to create a scheduled folder. The problem is: there is no undo for this action. Your only choices are to choose a scheduled folder or to create a new one. Tapping on the screen off the dialog box does not make it go away. Minimizing the app also fails to dismiss the dialog box. 

    What I've resorted to doing is choosing, "Select a scheduled folder", THEN I can X out/cancel the process resulting in no change.

    The workflow needs to be streamlined here. Cancel and Undo options should be integrated.

    Edit: If you don't want to use scheduled folders, I've found an easy, safe, and even useful workaround for this UI oversight: Go into Outlook Settings, Mail section, Swipe options. There change what swiping left and right does. I've changed mine to "mark read" and "flag". Neither is dangerous, and swiping has now become useful.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  4. Anonymous
    2015-12-20T17:38:35+00:00

    Hi Scott,

    Thank you for posting your query on Microsoft Community.

    Could you please provide us the screenshot of the issue that you are facing with Outlook, so that we can assist you better.

    Thanks.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  5. Anonymous
    2016-03-01T17:32:22+00:00

    Here's a screenshot of how this looks for me, when I expand my folders list to show all.

    When the list is collapsed (default), the clock icon appears next to the Scheduled label.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments